WhatsApp

Managing multi-channel communications and matching them up with complex retail operations is becoming an unwieldy task – you need CPaaS
Travellers in airports across the world can now use WhatsApp to get flight information, sales offers and airport directions, thanks to a partnership between Airbot...
Sales associates in stores or even working from home can now sell to consumers using WhatsApp, improving both in-store and online conversions, says the...
WhatsApp is entering the ecommerce race, adding a shopping button so that users engaging with brands and retailers can buy directly from their chat feed...
The rise in ecommerce over lockdown is set to see more retailers than ever using mobile messaging to engage consumers – and it will not be...
At first glance, digitisation and messaging should represent the very antithesis to traditional fashion shopping. Purchases are usually driven by trips to retail stores, waiting...
Retail marketers are getting a boost in the ‘messenger first’ economy as customer engagement company Engage Hub rolls out rich communications services (RCS) and WhatsApp...