hybrid

EDITORIAL Consumers shout hybrid – but are retailers listening?

6 Oct 2022

by Paul Skeldon

Consumers have fully embraced omnichannel retailing and are committed hybrid shoppers – but this has challenging repercussions for retailers

click and collect hybrid Limited Location Mobile omnichannel

… while 52% of UK retailers can’t return a profit from store-fulfilled ecommerce

6 Oct 2022

by Paul Skeldon

Despite rising consumer demand for digital and hybrid retail, 52% of retailers aren’t able to fulfil ecommerce orders via stores profitably

click and collect fulfilment hybrid Location Operations and Logistics

60% of consumers to become hybrid shoppers this Christmas, driven by inflation and supply chain worries

6 Oct 2022

by Paul Skeldon

Although 28% of UK consumers expect to do the majority of their shopping online, 60% will be hybrid shoppers

Chrirstmas consumers Customer Growth 2000 hybrid Location Operations and Logistics Peak

Shoppers embrace omnichannel, with many using phones in-store

5 Oct 2022

by Paul Skeldon

Almost three quarters of UK shoppers prefer omnichannel shopping, with almost two thirds using their smartphone in-store

Customer hybrid Mobile omnichannel

GUEST COMMENT Hybrid retail in the next phase

7 Aug 2020

by Chris Purcell

Chris Purcell of Episerver considers how retailers can integrate online and offline retail to take a new hybrid approach to selling post-Covid

Covid-19 Episerver hybrid

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