online shopping

Online shoppers’ expectations are rising fast: study

Customer

28 Jun 2022

by Chloe Rigby

customer expectations online shopping

Shoppers spent less online and across channels in December than November – but ecommerce accounted for a slightly greater share of sales: ONS

Peak

21 Jan 2022

by Chloe Rigby

Shoppers made marginally more of their purchases online in December than in November, as fears of the Omicron Covid-19 variant rose ahead of Christmas...

online shopping ONS Retail Sales Peak 2021 Springboard

SECTOR FOCUS How fast fashion moved online – and where it goes next

Industry

12 Aug 2021

by Paul Skeldon

Buying clothes online has long been derided as a non-starter: surely shoppers want to try them on, touch them and see how they fit...

fast fashion online shopping

EDITORIAL How the shape of retail continues to change under pressure from Covid-19

Editorial

7 Apr 2020

by Chloe Rigby

In today’s InternetRetailing newsletter, we report as the Covid-19 pandemic continues to change the way that shoppers are buying - and retailers are responding

coronavirus Covid-19 Easter online shopping the changing high street

RetailX tracker: how has the way we shop changed, two weeks into coronavirus?

COVID-19

27 Mar 2020

by Chloe Rigby

How has shopping changed, two weeks into the coronavirus pandemic? RetailX has tested opinion for the second time through the RetailX Coronavirus Consumer Confidence Tracker...