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Refunds

Delays to Debenhams refunds

Returns
3 Jun 2025
by Katie Searles
Debenhams Refunds returns YouGov

Retailers must have payment solutions ready for Cyber Weekend

Payments
[scorg_shortcode id="57943"]
27 Nov 2024
by Katie Searles
Black Friday Cyber Monday Payments Peak Refunds

Delays in refunds see cash-strapped consumers forced to spend less

Customer
22 Feb 2023
by Paul Skeldon
30% of UK consumers are spending less online because refunds take too long and they’re worried about their bank balance
cost of living Customer Growth 2000 Refunds returns

Ecommerce fraud among consumers rises as online sales fall across Europe

Customer
9 Nov 2022
by Paul Skeldon
UK consumers are unleashing their darker sides and scamming online retailers in order to get free products as they tighten their belts
Customer fraud Growth 2000 Growth 3000 Europe Refunds scams

Ecommerce boom sees UK SME retailers losing £15k a month to serial returners

Customer
26 Jan 2022
by Paul Skeldon
Research reveals that UK small businesses lost an average £15,600 a month due to serial refunders in 2021. This comes as January refunds continue to grow 39% year-on-year
Customer Growth 2000 Refunders Refunds returns Serial returners
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