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Sleigh this holiday season with conversational gift finders - Webinar with Zoovu

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EDITORIAL How emerging technologies might change the way retail operates

15 Nov 2019by Chloe Rigby

GUEST COMMENT Digital experience and addiction – are you creating sustainable long-term relationships with your users?

15 Nov 2019by Dawn McKerracher

EDITORIAL Smaller retailers have the agility to cope with tough times

15 Nov 2019by Paul Skeldon

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RXEU Top500 Report 2019

The RetailX Europe Top500 2019

Operations & Logistics

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UK start-up plans to deliver online customer orders through network of underground pipes

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Elite European retailers named in Europe Top500 report 2019

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Burberry takes 'social-first' approach to retail and partners with Tencent in China

14 Nov 2019by Chloe Rigby

Burberry today unveiled an exclusive partnership with Chinese tech business Tencent to develop social retail in China. The move is part of Burberry’s wider “social-first” strategy, and came as the ...

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Retail experts share their observations and opinions

GUEST COMMENT Digital experience and addiction – are you creating sustainable long-term relationships with your users?

15 Nov 2019by Dawn McKerracher

GUEST COMMENT The Persistence of brick and mortar

14 Nov 2019by Tara Kelly

GUEST COMMENT What do SMBs need from the next Prime Minister?

12 Nov 2019by Steven Stewart

GUEST COMMENT The importance of speed and personalisation in the race for the customer

08 Nov 2019by Gavin Masters

GUEST COMMENT Improving the retail industry doesn’t mean we need to rid of the workforce

07 Nov 2019by Rob Shaw

GUEST COMMENT Knocking down barriers to omnichannel profitability

05 Nov 2019by Brian Green

GUEST COMMENT From darkness into light: why an IPPN delivers data-gathering ecommerce success

01 Nov 2019by Or Lenchner

GUEST OPINION How 5G will revolutionise retail payments

31 Oct 2019by Steve Villegas

GUEST ANALYSIS Ultra-fast delivery ‘better for the environment?’ That misses the point

29 Oct 2019by Andy Mulcahy

GUEST COMMENT The art of retail website evolution – how to get the balance right

29 Oct 2019by Rachel Smith

GUEST COMMENT Spend on your CX to win on Black Friday

29 Oct 2019by Iain Banks

GUEST COMMENT The UK fashion industry is struggling with ecommerce, not just on High Street

25 Oct 2019by Richard Downs

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Frontline

Feedback from the frontline of multichannel retail

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

How to lead in customer experience – the key components of customer obsessed retailers

How to lead in customer experience – the key components of customer obsessed retailers

Your Tech Stack is Holding You Back

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance

Expand your customer reach with guidance Expert partner: goMoxie

Case Study: How 31DOVER doubled its conversion using Shopware Expert partner: Shopware

Building profitable relationships with today's digital customers Expert partner: GoMoxie

What are Europe’s favorite ways to pay online? Get the inside scoop Expert partner: Payvision

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John Lewis sets out a strategy of differentiation – at a hit to profits – as the shopping revolution bites

John Lewis buys home improvement service as it continues focus on customers' needs

How changing customer behaviour is affecting shopping habits

82% of consumers want to view-and-feel products in-store before purchasing online: study

How the UK customer experience might be improved: research

CASE STUDY John Lewis: customer-centric delivery

Asos focuses on the customer experience, and plans investment in AI

Back to school now third largest shopping event in the UK: study

CASE STUDY IKEA: friction and the customer experience

Who Needs Humans? Half of shoppers prefer to use self-checkouts

Latest Customer News

Generation Z want to see authenticity in their fashion brands – whatever that means…

29 Oct 2019

... while two thirds of children want to buy from companies that do good in the world – and they want it fast

29 Oct 2019

Four ways shopper behaviour is changing

18 Oct 2019

INTERVIEW Paul Kendrick of Studio.co.uk on how it serves its customers, peak trading and personalisation

18 Oct 2019

Superdry founder to continue to lead the business until 2021

14 Oct 2019

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Frontline

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance Expert partner: goMoxie

Case Study: How 31DOVER doubled its conversion using Shopware Expert partner: Shopware

Building profitable relationships with today's digital customers Expert partner: GoMoxie

What are Europe’s favorite ways to pay online? Get the inside scoop Expert partner: Payvision

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