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EDITORIAL From Debenhams and Superdry to Domino’s Pizza: what the shift online means for different kinds of retail businesses

11 Aug 2020by Chloe Rigby

GUEST COMMENT As clothing brands reach critical Covid pinch point, ecommerce strategies will determine tomorrow's brand winners and losers

11 Aug 2020by Tommy Kelly

EDITORIAL How responding to consumer demand is driving responsible ecommerce

07 Aug 2020by Chloe Rigby

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The 2020 RetailX Europe Top1000

Operations & Logistics

Strategy & Innovation

Retail output slumped by 22.5% in Q2 2020, as UK GDP fell by a record 20.4%

COVID-19

Asos predicts ‘significant’ full-year rise in sales and profits as customer behaviour changes in lockdown

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Insight into retailer's performance, on key marketing channels such as social media, email and mobile.

GUEST COMMENT Retail after COVID-19: From contactless omnichannel fulfilment to changing customer perceptions

30 Jul 2020by Zach Thomann

Whilst the re-opening of our much-loved UK high street has come as music to the ears of both brick-and-mortar retailers and consumers alike, traditional retail as we know it is now very different ...

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Retail experts share their observations and opinions

GUEST COMMENT As clothing brands reach critical Covid pinch point, ecommerce strategies will determine tomorrow's brand winners and losers

11 Aug 2020by Tommy Kelly

GUEST COMMENT Hybrid retail in the next phase

07 Aug 2020by Chris Purcell

GUEST COMMENT Turning resilience into long term revenue

06 Aug 2020by Terry Hunter

GUEST COMMENT Using gamification to drive conversion in retail  

04 Aug 2020by Ben Stirling

GUEST COMMENT Can retail fulfilment still deliver as warehouse staff keep their distance?

31 Jul 2020by Laura Morroll

GUEST COMMENT Retail after COVID-19: From contactless omnichannel fulfilment to changing customer perceptions

30 Jul 2020by Zach Thomann

GUEST COMMENT Making the most of customer data to improve brand retention

28 Jul 2020by Leyton Ede

GUEST COMMENT How to pivot your Amazon strategy: now and after Covid-19

24 Jul 2020by Ronald Dod

GUEST COMMENT 5 trends transforming digital retail post-crisis

23 Jul 2020by Jean-René Boidron

GUEST COMMENT Omnichannel retail and the future of shopping

21 Jul 2020by Pete Wickes

GUEST COMMENT Efficiency, efficiency… sustainability: how AI can help retailers achieve both goals

17 Jul 2020by Wayne Snyder

GUEST COMMENT Life in 2022: How a Global Pandemic Changed Payments

16 Jul 2020by James Booth

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Frontline

Feedback from the frontline of multichannel retail

Scaling in a Crisis: How PetShop.co.uk Handled a 300% Increase in Demand

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

Consumerism vs. Conscious Commerce: Striking the Balance – New Research by PFS & LiveArea

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

Company Spotlight: James and James Fulfilment

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

Company Spotlight: Manhattan Associates

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

7 actions retailers need to take when reopening

7 actions retailers need to take when reopening

Company Spotlight: CommerceHub

How an omnichannel strategy will help retailers through the crisis

How an omnichannel strategy will help retailers through the crisis

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Most Viewed

CASE STUDY John Lewis: customer-centric delivery

CASE STUDY IKEA: friction and the customer experience

60% of global shoppers favour an Amazon Go-like experience, study finds

Debenhams: pressing on with social shopping strategy despite falling sales and profits

Social influencers have led to the rise in fast fashion, with 30% of shoppers using Instagram for inspiration

Half of consumers prefer a mix of AI and human shopping interaction, but just 10% of companies are willing to implement it: study (updated)

GUEST COMMENT Satisfying the entitled consumer in today’s digitally disrupted retail space

Smart packaging can link online and real-world marketing, report suggests

CASE STUDY Holland & Barrett: focusing on talking to customers

GUEST COMMENT Hello you – how to get up close and comfortably personal with your mobile customer

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Marketing News

eBay outlines ‘lockdown spend trends’ and points to how important ‘live’ data is to tapping into the ecommerce boom

03 Jun 2020

GUEST COMMENT How to market your eCommerce brand when the chips are down

28 May 2020

Half of all ecommerce-related searches on Google never result in consumers clicking through to a retail or other website

27 May 2020

GUEST COMMENT How retailers can create a frictionless customer experience

21 May 2020

GUEST COMMENT How to nail dynamic content that drives revenue

30 Apr 2020

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Frontline

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

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