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Marketing

Insight into retailer’s performance, on key marketing channels such as social media, email and mobile.
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Breaching the customer engagement gap: how retail teams can finally break free to innovate

24 Mar 2026

by Amanda Vlietstra

Beyond the Basics, InternetRetailing’s new bluepaper in association with imagino, digs into why the customer engagement gap is growing — and what leading retailers are doing to close it.
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Frontline

Feedback from the frontline of multichannel retail
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Breaching the customer engagement gap: how retail teams can finally break free to innovate

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