returns

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29 Jun 2026
Paweł Zakielarz, CEO of Shopreturns, explains why UK retailers could end up paying customs twice after July 2026.
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25 Jun 2026
UK retailers could be putting £34.1bn in annual online sales at risk as stricter returns policies deter shoppers, according to new research.
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16 Jun 2026
As we enter a new digital era, the main questions about ecommerce are no longer about acquiring customers or shifting from physical to digital channels...
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2 Jun 2026
From 19 June 2026, online retailers selling to consumers in the European Union will be required to make contract withdrawal as simple as making a purchase.
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7 May 2026
ZigZag has partnered with Trade Duty Refund (TDR) to launch a new EU duty drawback service aimed at helping UK retailers recover import costs on...
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1 May 2026
Less than two months until “One Click Return”: for online retailers, this is an operational stress test, says Paweł Zakielarz, founder and CEO, Shopreturns.
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29 Apr 2026
New consumer legislation in both the European Union and the UK is converging around the same principle: leaving a subscription must be as easy as...
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28 Apr 2026
Returns are one of the biggest drags on ecommerce margins and a persistent problem for retailers - but Loop believes they can also be a source...
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23 Feb 2026
Returns expert ZigZag has teamed up with Vinted Go, adding the logistics arm of the fast‑growing resale platform to its carrier library as demand...
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22 Jan 2026
InPost reported record parcel volumes in its Q4 and full-year 2025 update, highlighting the shift to out-of-home and locker-based delivery.