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ChatGPT

OpenAI to trial ads in ChatGPT – what might that mean for retail media?

Retail Media
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20 Jan 2026
by Paul Skeldon
Ads ChatGPT Retail Media

OPINION Is ChatGPT the new tastemaker? How OpenAI is reshaping retail media

Retail Media
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7 Nov 2025
by Paul Skeldon
AI ChatGPT Commentary Retail Media Retail Media Networks

ChatGPT moves from product advice to purchase and ads as OpenAI launches Instant Checkout with Etsy

Retail Media
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30 Sep 2025
by Colin Lewis
AI ChatGPT Etsy Instant Checkout Retail Media Retail Media Networks

OPINION Nobody knows anything: AI will define how things work and who we are in the future

Retail Media
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18 Feb 2025
by Colin Lewis
Amazon ChatGPT Commentary Retail Media Retail Media Networks

4 retailers making the most of AI

Industry
15 Sep 2023
by Paul Skeldon
Find out how key retailers in the UK are using AI in unexpected and highly productive ways.
AI Amazon ChatGPT ChatGPT Enterprise Industry Sephora Zalando Zara
Robert Gentz at Shoptalk Europe

Zalando CEO: AI to be a ‘huge contributor’ to the evolution of online customer experience

Marketplaces
10 May 2023
by Jasdip Sensi
ChatGPT marketplace Online retail Retail news Robert Gentz
Zalando's ChatGPT-powered assistant

Zalando unveils ChatGPT-powered virtual assistant

Technology
19 Apr 2023
by Jasdip Sensi
ChatGPT OpenAI retail Tian Su Zalando
ChatGPT

GUEST COLUMN: What impact will AI have on content creators?

Guest Comment
11 Apr 2023
by Jasdip Sensi
In his latest guest column for InternetRetailing, veteran retailer David Kohn considers what AI will mean for ecommerce and those who produce its content
AI ChatGPT David Kohn Ecommerce Growth 2000 Growth 3000 Europe retail
Klarna app

Klarna taps ChatGPT plugin for personalised shopping

Industry
27 Mar 2023
by Jasdip Sensi
AI ChatGPT Klarna retail Sebastian Siemiatkowski

AI and ChatGPT woven into solution to manage customer interactions and reviews

Technology
8 Mar 2023
by Paul Skeldon
Uberall has turned to AI and ChatGPT to help location-based businesses deliver and manage information, reviews and stock data
AI ChatGPT reviews Technology
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