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Themes

Retail in 2026: blending channels, building confidence, and staying agile

Retail
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2 Jan 2026
by Amanda Vlietstra
InternetRetailing spoke to retail experts to find out what trends and challenges 2026 has in store for the sector.
2026 Ecommerce Marketing Themes

B&M pivots online to trial home delivery service

Strategy and Innovation
21 Jun 2022
by Scarlette Isaac
Strategy & Innovation Themes
Image courtesy of Lego

Lego boosts customer engagement with its user-led strategy

Customer
17 Jun 2022
by Scarlette Isaac
Customer Strategy and Innovation Sustainability Themes
Image courtesy of WHSmith

WHSmith first retailer to roll out instore lockers nationally with In-Post

Strategy and Innovation
17 Jun 2022
by Scarlette Isaac
Strategy and Innovation Themes

Beauty and cosmetics retailer Douglas boosts customer engagement through livestreaming tutorials

Strategy and Innovation
16 Jun 2022
by Scarlette Isaac
Strategy and Innovation Themes

Online sales grow as shoppers stay away from stores

Industry
20 Apr 2018
by Chloe Rigby
Online sales grew strongly in March, as snowstorms and rain combined with changing shopper behaviour to deter visits to high street stores, new figures suggest.
Industry Themes

Customers, Craft & Commerce

Themes
9 Apr 2018
by Olivia Carroll
Questions: 13
Themes

Digital Store – The Customer’s Experience

Themes
27 Mar 2018
by Olivia Carroll
Questions: 21
Themes

Towards instant returns – Matching inbound to outbound experience to increase profitability

Themes
27 Mar 2018
by Olivia Carroll
Questions: 7
Themes

Conversational Marketing: How eCommerce, Digital and Customer experience are working together to serve the consumer

Themes
27 Mar 2018
by Olivia Carroll
Questions: 13
Themes
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