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voice commerce

New Look: ecommerce drives it back into profit

EDITORIAL New Look back in profit, IKEA giving away power, Twitter gets shoppable and voice commerce set to take off

Editorial
by Paul Skeldon
New Look sees ecommerce push it back into profit, IKEA gives away free electricity to people who switch to clean power, Twitter joins the social...
GameStop Ikea Industry Location Mobile New Look Social Commerce Sustainability Technology Twitter voice commerce

Voice-assistant commerce could hit $19bn, but only if platforms open up to third parties

Mobile
by Paul Skeldon
Ecommerce transactions carried out using voice assistants are set to hit $19.4bn by 2023, rising from $4.6bn billion in 2021, but only if...
Amazon Apple Google Mobile voice commerce
Argos and Google have found their voice – can you?

GUEST COMMENT Online purchases yet to find a ‘voice’

Guest Comment
by Pete Wickes
Virtual assistants are already playing a critical role in running our lives. Whether it is asking Alexa to play your favourite song, turn off the...
Mobile Payment Strategy and Innovation Technology voice commerce

Soon there will be more voice devices than people on Earth – but monetisation remains a problem

Mobile
by Paul Skeldon
By 2024, consumers will interact with voice assistants on more than 8.4 billion devices, overtaking the world’s population and growing 113% compared to...
Mobile Technology voice commerce

Online shoppers becoming less willing to compromise privacy for personalised experiences: study

Marketing
by Chloe Rigby
Online shoppers want personalised digital experiences – but are unwilling to compromise their privacy in order to get them, a new study suggests
Episerver mobile commerce personalisation voice commerce

Amazon says it now has more than 150m Prime members as it reports a 20% lift in full-year sales

Strategy and Innovation
by Chloe Rigby
Amazon said overnight that its paid-for Prime subscription scheme now has more than 150m members around the world. The update came as it reported...
Amazon Operations and Logistics Top500 voice commerce

Interflora becomes first UK retailer to launch ‘V-Commerce’ Alexa Skill

Mobile
by Paul Skeldon
Interflora has launched a first-of-its-kind Amazon Alexa skill allowing customers to order and pay for flowers using only their voice. In what...
Interflora Mobile Selling voice commerce
Time to talk up voice commerce strategy for retailers

GUEST COMMENT Alexa, do I need a voice search strategy? – Why your business should consider the merits of implementing a voice search strategy

Guest Comment
by Jimmy McCann
With voice search dominating the realm of SEO and business news, Jimmy McCann, discusses how voice search is becoming the default search method for consumers...
Marketing Mobile voice commerce

60% of UK smart speaker owners have purchased by voice, but most feel they want more

Mobile
by Paul Skeldon
New research has highlighted that smart speakers such as Amazon Alexa and Google Home are set to drive the next wave of retail and e...
Mobile Technology voice commerce
Speak and you shall find: so long as retailers look at voice data

GUEST COMMENT Enhancing sales and service team performance by making the invisible, visible

Guest Comment
by James Pearson
Today we use big data in every stage of the sales cycle. From the top of the funnel right through to purchase and customer service...
Marketing voice commerce
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