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EDITORIAL How Top500 retailers are serving customers this lockdown Black Friday; plus Arcadia Group works to avoid administration

27 Nov 2020by Chloe Rigby

GUEST COMMENT: Why are more and more online retailers using digital asset management?

27 Nov 2020by Mike Paxton

EDITORIAL Omni-channel: retailers face a balancing act

26 Nov 2020by Paul Skeldon

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Growth 2000 UK Report 2020

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PEAK 2020 How shoppers bought and how retailers used digital marketing on Black Friday

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UPDATED PEAK 2020 Mapping the course of lockdown Black Friday

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Liberty looks to redeploy store staff online to continue growth across Peak and beyond

25 Nov 2020by Scarlette Isaac

Liberty, seen by many as the epitome of Christmas, is tackling this year’s peak by bringing its in-store agents online and onto social media to tap into what is undoubtedly an online peak season.

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Retail experts share their observations and opinions

GUEST COMMENT: Why are more and more online retailers using digital asset management?

27 Nov 2020by Mike Paxton

GUEST COMMENT: In this tough environment the key is to double down on the proposition to boost sales

24 Nov 2020by Ed Bradley

GUEST COMMENT: Adrenaline-fuelled e-commerce – will livestreaming take off in the UK?

20 Nov 2020by Simon Clifford

GUEST COMMENT Overcoming the Returns Challenge

19 Nov 2020by Bobbie Ttooulis

GUEST COMMENT: Surge in retail tech investment as digital becomes the default

17 Nov 2020by Bev White

GUEST COMMENT Top tips for winning back loyalty this holiday season

13 Nov 2020by Brian Ruwadi

GUEST COMMENT Investing in 'chit-chat': Is this British staple the key to online growth during a recession?

12 Nov 2020by Julien Rio

GUEST COMMENT: Singles Day 2020 – what’s new, what’s different

10 Nov 2020by Elena Gatti

GUEST COMMENT Why tackling card-not-present fraud is a multi-billion-pound opportunity

06 Nov 2020by ‪Daniel Cohen‬‏

GUEST COMMENT Clickmas is coming: how to create loyal customers beyond the checkout

05 Nov 2020by Conor McGrath

GUEST COMMENT How Covid is changing the retail industry - and what's next

03 Nov 2020by Ken Daly

GUEST COMMENT Christmas Critical: How retailers can use digital to navigate a second wave in peak season

30 Oct 2020by Guy Elliott

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Consumers still planning to spend this Christmas – but it will move online and will start on a belated Prime Day

Puma's direct-to-consumer ecommerce grows more by than 60% to help deliver third-quarter sales rebound

Ocado and Morrisons main beneficiaries as online grocery grows 117%

Naked Wines expands fast as it benefits from Covid-19 disruption

Retail Rethink: digital acceleration

John Lewis extends ‘Zoom shopping’ with launch of personal shopping service…

How Primark sales have changed as a result of Covid-19 lockdowns and broader changes in the way its customers now live and work

Homebase poised to transform its online shopping experience, with interactive site ‘ready by Easter’

Superdry turns to advanced search to help ease customers back to its stores

Kingfisher fast tracks multichannel investment after business bounces back online from Covid-19

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Retail Resilience News

OnBuy sees record sales driven by lockdown as shoppers embrace marketplaces

18 Nov 2020

Farfetch reports strong sales growth as shoppers turn online to buy luxury goods – and narrowing pre-tax losses

13 Nov 2020

Counter offensive: Waitrose takes fresh counters online in pledge to keep them open

11 Nov 2020

The rise of ‘Squad Shopping’ sees 1 in 5 UK consumers shopping online with friends using video calls

11 Nov 2020

LOCKDOWN 2.0 How DFS, Dunelm, Joules, Quiz, Superdry and The Works expect peak to develop with English and Welsh stores shut

05 Nov 2020

Whitepapers

Made to order: Sustaining service and pivoting to omnichannel with a flexible supply chain

The range challenge: Offering more for less in the 2020 shift online

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