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EDITORIAL How retailers from Holland & Barrett to Next are adapting to meet customers’ new needs

25 Sep 2020by Chloe Rigby

GUEST COMMENT Survival of the fittest: the evolution of customer experience post-Covid

25 Sep 2020by Ivan Mazour

GUEST COMMENT How will COVID-19 really affect the future of retail?

24 Sep 2020by Mike Callender

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The 2020 RetailX Europe Top1000

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Strategy & Innovation

Boohoo sets out how it will deal with ‘substantially true’ supply chain allegations of poor working conditions and low pay

Peak

Warnings of strong ecommerce demand this Christmas as customers shift online – threatening in-store jobs

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Insight into retailers' cross-channel selling techniques including personalisation, promotional offers that increase a conversion rate.

Company Spotlight: An Post Commerce

22 Sep 2020by Alex Sword

An Post Commerce is Ireland’s expert parcels delivery company. We build and provide tailored delivery and returns solutions that work our customers, and their customers.

Frontline13 Aug 2020

How Dunelm became one of the UK’s fastest ecommerce platforms

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Frontline13 Aug 2020

Sephora enables Instagram shopping for 80 brands

144

Lidl owner acquires marketplace to bolster online presence

Selling23 Jun 2020

Lidl owner acquires marketplace to bolster online presence

665

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WEBINAR OVERVIEW AI to survive and thrive in ecommerce with Coveo and Accenture

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Mobile03 Jun 2020

Snapchat taps into social selling boom with launch of dynamic ads

244

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Retail experts share their observations and opinions

GUEST COMMENT Survival of the fittest: the evolution of customer experience post-Covid

25 Sep 2020by Ivan Mazour

GUEST COMMENT How will COVID-19 really affect the future of retail?

24 Sep 2020by Mike Callender

GUEST COMMENT Why the retail sector cannot afford to lose sight of ecommerce

22 Sep 2020by Tony Preedy

GUEST COMMENT Why retailers have to keep up with consumers now more than ever

18 Sep 2020by Jon Roberts

GUEST COMMENT How to use emotion-infused loyalty to drive growth

17 Sep 2020by Xabier Miqueo

GUEST COMMENT Making supply chains more resilient to the next disruption

15 Sep 2020by Ken Fleming

GUEST COMMENT Retail winners are embracing an AI-enabled supply chain

11 Sep 2020by Vikram Murthi

GUEST COMMENT Successful customer engagement is giving the people what they want – but what do they want?

10 Sep 2020by Adhish Kulkarni

GUEST COMMENT The role of the store in the 90% economy

08 Sep 2020by Andy Halliwell

GUEST COMMENT Eight in 10 UK customers are still cautious about physical shopping – here’s how brands stay relevant in the ‘new normal’

04 Sep 2020by James Manderson

GUEST COMMENT WhatsApp Business: Fashion’s new runway, storefront and service centre?

03 Sep 2020by Jean Shin

GUEST COMMENT The challenges and benefits of using payment gateway integrations

01 Sep 2020by Sam Bocetta

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Frontline

Feedback from the frontline of multichannel retail

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Burberry reports 40% of sales via mobile in latest financial year

Who Needs Humans? Half of shoppers prefer to use self-checkouts

Move over Millennials: Gen Z are the dominant influencers of tomorrow – and this is what they like

Homebase closes 42 stores – blame Australians not the internet?

Fashion and beauty brands benefit from rising searches for UK names

How Dunelm became one of the UK’s fastest ecommerce platforms

CASE STUDY How The Kooples handles international customer enquiries

87% of shoppers will abandon a cart if checkout process is complicated

CASE STUDY Carrefour looks to offer local products with online convenience

Pets at Home harnesses the power of machine learning to allocate store space

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Selling News

Snapchat taps into social selling boom with launch of dynamic ads

03 Jun 2020

Half of all ecommerce-related searches on Google never result in consumers clicking through to a retail or other website

27 May 2020

Carrefour and Zalando embrace circular economy with new reselling options

12 Mar 2020

A third of Gen-Z shoppers research health and beauty products online but still buy in stores

26 Feb 2020

GUEST COMMENT Retail on the road: the experience opportunity in an electric era

13 Feb 2020

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European Marketplaces Report 2020

Smart delivery: Meeting customer demands in the Covid era

State of localisation 2020: Why true localisation translates to more than just language

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Frontline

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

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