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EDITORIAL How responding to consumer demand is driving responsible ecommerce

07 Aug 2020by Chloe Rigby

GUEST COMMENT Hybrid retail in the next phase

07 Aug 2020by Chris Purcell

GUEST COMMENT Turning resilience into long term revenue

06 Aug 2020by Terry Hunter

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The 2020 RetailX Europe Top1000

Operations & Logistics

Strategy & Innovation

How PepsiCo uses ecommerce to learn about its European customers and how they like to buy

Sustainability

Asos asks more of its brands in the wake of fast fashion supply chain controversies

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Selling

Insight into retailers' cross-channel selling techniques including personalisation, promotional offers that increase a conversion rate.

Sephora enables Instagram shopping for 80 brands

01 Jul 2020by Alex Sword

Instagram users will now be able to purchase Sephora products without leaving the social network due to a tie-up between the two companies.

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Retail experts share their observations and opinions

GUEST COMMENT Hybrid retail in the next phase

07 Aug 2020by Chris Purcell

GUEST COMMENT Turning resilience into long term revenue

06 Aug 2020by Terry Hunter

GUEST COMMENT Using gamification to drive conversion in retail  

04 Aug 2020by Ben Stirling

GUEST COMMENT Can retail fulfilment still deliver as warehouse staff keep their distance?

31 Jul 2020by Laura Morroll

GUEST COMMENT Retail after COVID-19: From contactless omnichannel fulfilment to changing customer perceptions

30 Jul 2020by Zach Thomann

GUEST COMMENT Making the most of customer data to improve brand retention

28 Jul 2020by Leyton Ede

GUEST COMMENT How to pivot your Amazon strategy: now and after Covid-19

24 Jul 2020by Ronald Dod

GUEST COMMENT 5 trends transforming digital retail post-crisis

23 Jul 2020by Jean-René Boidron

GUEST COMMENT Omnichannel retail and the future of shopping

21 Jul 2020by Pete Wickes

GUEST COMMENT Efficiency, efficiency… sustainability: how AI can help retailers achieve both goals

17 Jul 2020by Wayne Snyder

GUEST COMMENT Life in 2022: How a Global Pandemic Changed Payments

16 Jul 2020by James Booth

GUEST COMMENT Covid-19 and retail: don’t shelve that online strategy just yet

14 Jul 2020by Lars Larsson

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Frontline

Feedback from the frontline of multichannel retail

Scaling in a Crisis: How PetShop.co.uk Handled a 300% Increase in Demand

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

Consumerism vs. Conscious Commerce: Striking the Balance – New Research by PFS & LiveArea

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

Company Spotlight: James and James Fulfilment

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

Company Spotlight: Manhattan Associates

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

7 actions retailers need to take when reopening

7 actions retailers need to take when reopening

Company Spotlight: CommerceHub

How an omnichannel strategy will help retailers through the crisis

How an omnichannel strategy will help retailers through the crisis

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Most Viewed

Burberry reports 40% of sales via mobile in latest financial year

Who Needs Humans? Half of shoppers prefer to use self-checkouts

Move over Millennials: Gen Z are the dominant influencers of tomorrow – and this is what they like

Homebase closes 42 stores – blame Australians not the internet?

Fashion and beauty brands benefit from rising searches for UK names

CASE STUDY How The Kooples handles international customer enquiries

87% of shoppers will abandon a cart if checkout process is complicated

CASE STUDY Carrefour looks to offer local products with online convenience

Pets at Home harnesses the power of machine learning to allocate store space

Argos, River Island and Evans Cycles among the retailers using new Productcaster shopping comparison service

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Selling News

A third of Gen-Z shoppers research health and beauty products online but still buy in stores

26 Feb 2020

GUEST COMMENT Retail on the road: the experience opportunity in an electric era

13 Feb 2020

Migros shutters “social shopping” platform AMIGOS

28 Nov 2019

Online clothing retailers can get more sales and fewer returns thanks to body scanning app

20 Nov 2019

£13bn boost for manufacturers if they cut out wholesalers and shops and go D2C

20 Nov 2019

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Frontline

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

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