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Keeping up with the purchasing demands of the fashion shopper - In The Style and Klarna discuss their pay later partnership

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How AI and Machine Learning Affect Retail in 2019

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EDITORIAL Stores still have a role to play

20 Mar 2019by Paul Skeldon

EDITORIAL From Asos and Ocado to ScS: tracing patterns of changing shopper behaviour

19 Mar 2019by Chloe Rigby

GUEST COMMENT The environmental price tag of free delivery and returns

19 Mar 2019by Gary Rohloff

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IREU Top500 The Customer Dimension Report 2018 ~ 2019

Multichannel customers expect speedy service, convenience and free delivery.

Operations & Logistics

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February’s heatwave proves a boon for ecommerce, seeing strongest performance for six months

Mobile

Department stores need to be driven by digital and experience – and here’s how to do it

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Selling

Insight into retailers' cross-channel selling techniques including personalisation, promotional offers that increase a conversion rate.

INTERVIEW How Moss Bros is developing its ability to test and learn

15 Mar 2019by Chloe Rigby

Testing and learning has always been at the heart of Moss Bros’ company culture, says its ecommerce head Matthew Henton. Now new technology is enabling it to see not only what works – but why

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Retail experts share their observations and opinions

GUEST COMMENT The environmental price tag of free delivery and returns

19 Mar 2019by Gary Rohloff

GUEST COMMENT CX and contact centres: what will change in 2019?

15 Mar 2019by Peter Tetlow

GUEST COMMENT Inclusive digital design: why we must make it a priority

14 Mar 2019by Hilary Stephenson

GUEST COMMENT The evolution of customer loyalty schemes

12 Mar 2019by Jason Lark

BREXIT COMMENT Don’t let market doubts affect your technology deployment

12 Mar 2019by Chris Labrey

GUEST COMMENT Get more in the cart: how to make shoppers click buy

08 Mar 2019by Roland Van Breukelen

GUEST COMMENT How Made.com made discovery part of the furniture

07 Mar 2019by Harry Walker

GUEST COMMENT Tricky terminologies to know about retargeting and consent

05 Mar 2019by David Meyer

GUEST COMMENT Ecommerce is broken: why digital commerce needs serendipity as much as it needs search

01 Mar 2019by Apu Gupta

GUEST COMMENT Beyond the ‘Buy Now’ button: how brands can prepare for social commerce success

28 Feb 2019by Joe Farrell

GUEST COMMENT No-deal Brexit threatens billions in ecommerce customs and VAT costs

26 Feb 2019by Richard Asquith

GUEST COMMENT Why personalisation holds the key to customer retention

26 Feb 2019by Simon Farthing

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Frontline

Feedback from the frontline of multichannel retail

The untapped potential of social proof for fashion retailers Sponsored

DealMaker London: A Large Annual Performance Marketing Conference by Digital Marketing Global Leader Sponsored

David vs Goliath: The rise of the independent retailer Sponsored

From side project to powerhouse: the OMR phenomenon

Jägermeister: 120% increase in sales with new Shopware shop Sponsored

How to understand customer needs and pivot when they change Sponsored

AI - Top 5 ways that AI empowers merchandising Sponsored

How AI can supercharge your customer teams Sponsored

Making Gains? Klarna’s Pay later service now available to Gymshark customers in the UK & Nordics Sponsored

Digital Sales Assistants: Bringing The Best of Human-to-Human Sales Interactions To Digital Channels Sponsored

Welcome to the forefront of AI Sponsored

Love, loyalty, and living the AI dream Sponsored

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Burberry reports 40% of sales via mobile in latest financial year

Move over Millennials: Gen Z are the dominant influencers of tomorrow – and this is what they like

Fashion and beauty brands benefit from rising searches for UK names

Homebase closes 42 stores – blame Australians not the internet?

Who Needs Humans? Half of shoppers prefer to use self-checkouts

CASE STUDY Carrefour looks to offer local products with online convenience

Pets at Home harnesses the power of machine learning to allocate store space

87% of shoppers will abandon a cart if checkout process is complicated

CASE STUDY How The Kooples handles international customer enquiries

Argos, River Island and Evans Cycles among the retailers using new Productcaster shopping comparison service

Latest Selling News

Domino’s Pizza Chef app fires up AR to enhance the pizza buying experience

08 Nov 2018

Prime Wardrobe launch brings Amazon into the ‘try before you buy’ era

31 Oct 2018

All aboard for mobile payments on LNER trains

29 Oct 2018

New app helps ‘dish-stressed’ diners make informed food choices – and makes restaurants more sticky

23 Oct 2018

Monsoon experiences 29% increase in dwell time after launching shoppable social function

22 Oct 2018

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Frontline

The untapped potential of social proof for fashion retailers Sponsored

DealMaker London: A Large Annual Performance Marketing Conference by Digital Marketing Global Leader Sponsored

David vs Goliath: The rise of the independent retailer Sponsored

Jägermeister: 120% increase in sales with new Shopware shop Sponsored

How to understand customer needs and pivot when they change Sponsored

AI - Top 5 ways that AI empowers merchandising Sponsored

How AI can supercharge your customer teams Sponsored

Making Gains? Klarna’s Pay later service now available to Gymshark customers in the UK & Nordics Sponsored

Digital Sales Assistants: Bringing The Best of Human-to-Human Sales Interactions To Digital Channels Sponsored

Welcome to the forefront of AI Sponsored

Love, loyalty, and living the AI dream Sponsored

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