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EDITORIAL How retailers are rebalancing multichannel post-Covid

18 Sep 2020by Chloe Rigby

GUEST COMMENT Why retailers have to keep up with consumers now more than ever

18 Sep 2020by Jon Roberts

GUEST COMMENT How to use emotion-infused loyalty to drive growth

17 Sep 2020by Xabier Miqueo

RetailX Sector Reports

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The 2020 RetailX Europe Top1000

Operations & Logistics

Strategy & Innovation

Online sales up by 51.6% in August on last year, but dip 2.5% month-on-month as retail recovers from Covid-19 lockdown

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New Look reaffirms faith in the store and omnichannel retail after latest CVA approved

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Selling

Insight into retailers' cross-channel selling techniques including personalisation, promotional offers that increase a conversion rate.

How Dunelm became one of the UK’s fastest ecommerce platforms

13 Aug 2020by Leon Brocard

Anyone in ecommerce will tell you that speed is everything. And that’s more true today than ever before.

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Comments

Retail experts share their observations and opinions

GUEST COMMENT Why retailers have to keep up with consumers now more than ever

18 Sep 2020by Jon Roberts

GUEST COMMENT How to use emotion-infused loyalty to drive growth

17 Sep 2020by Xabier Miqueo

GUEST COMMENT Making supply chains more resilient to the next disruption

15 Sep 2020by Ken Fleming

GUEST COMMENT Retail winners are embracing an AI-enabled supply chain

11 Sep 2020by Vikram Murthi

GUEST COMMENT Successful customer engagement is giving the people what they want – but what do they want?

10 Sep 2020by Adhish Kulkarni

GUEST COMMENT The role of the store in the 90% economy

08 Sep 2020by Andy Halliwell

GUEST COMMENT Eight in 10 UK customers are still cautious about physical shopping – here’s how brands stay relevant in the ‘new normal’

04 Sep 2020by James Manderson

GUEST COMMENT WhatsApp Business: Fashion’s new runway, storefront and service centre?

03 Sep 2020by Jean Shin

GUEST COMMENT The challenges and benefits of using payment gateway integrations

01 Sep 2020by Sam Bocetta

GUEST COMMENT The digital jobs currently in high demand

28 Aug 2020by Patrick Tame

GUEST COMMENT Best PWA examples in retail and ecommerce

27 Aug 2020by Alex Husar

GUEST COMMENT Communicating eco-credentials in fashion and beauty packaging

24 Aug 2020by Robert Lockyer

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Frontline

Feedback from the frontline of multichannel retail

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Most Viewed

Burberry reports 40% of sales via mobile in latest financial year

Who Needs Humans? Half of shoppers prefer to use self-checkouts

Move over Millennials: Gen Z are the dominant influencers of tomorrow – and this is what they like

Homebase closes 42 stores – blame Australians not the internet?

Fashion and beauty brands benefit from rising searches for UK names

How Dunelm became one of the UK’s fastest ecommerce platforms

CASE STUDY How The Kooples handles international customer enquiries

87% of shoppers will abandon a cart if checkout process is complicated

CASE STUDY Carrefour looks to offer local products with online convenience

Pets at Home harnesses the power of machine learning to allocate store space

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Selling News

Half of all ecommerce-related searches on Google never result in consumers clicking through to a retail or other website

27 May 2020

Carrefour and Zalando embrace circular economy with new reselling options

12 Mar 2020

A third of Gen-Z shoppers research health and beauty products online but still buy in stores

26 Feb 2020

GUEST COMMENT Retail on the road: the experience opportunity in an electric era

13 Feb 2020

Migros shutters “social shopping” platform AMIGOS

28 Nov 2019

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Whitepapers

Smart delivery: Meeting customer demands in the Covid era

State of localisation 2020: Why true localisation translates to more than just language

The flexible supply chain

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Frontline

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

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