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EDITORIAL Putting the failure of Arcadia Group and Debenhams in a multichannel context

01 Dec 2020by Chloe Rigby

GUEST COMMENT How brands can harness their customer data to drive success in direct-to-consumer selling

01 Dec 2020by Tido Carriero

EDITORIAL How Top500 retailers are serving customers this lockdown Black Friday; plus Arcadia Group works to avoid administration

27 Nov 2020by Chloe Rigby

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Growth 2000 UK Report 2020

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Debenhams to start winding down after collapse of sale to JD Sports: how the department store has struggled to stay relevant in the era of digital commerce

Strategy and Innovation

Topps Tiles focuses on omnichannel customer experience as it aims to take a fifth of the tile market by 2025

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Insight into retailers' cross-channel selling techniques including personalisation, promotional offers that increase a conversion rate.

What B2B Retailers Can Learn From B2C Online Success To Thrive In The New Normal

30 Nov 2020by Kevin Murray

Every retailer, B2B or B2C, will agree this year has been a litmus test for how well prepared they were to pivot their digital commerce offering.

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Retail experts share their observations and opinions

GUEST COMMENT How brands can harness their customer data to drive success in direct-to-consumer selling

01 Dec 2020by Tido Carriero

GUEST COMMENT: Why are more and more online retailers using digital asset management?

27 Nov 2020by Mike Paxton

GUEST COMMENT: In this tough environment the key is to double down on the proposition to boost sales

24 Nov 2020by Ed Bradley

GUEST COMMENT: Adrenaline-fuelled e-commerce – will livestreaming take off in the UK?

20 Nov 2020by Simon Clifford

GUEST COMMENT Overcoming the Returns Challenge

19 Nov 2020by Bobbie Ttooulis

GUEST COMMENT: Surge in retail tech investment as digital becomes the default

17 Nov 2020by Bev White

GUEST COMMENT Top tips for winning back loyalty this holiday season

13 Nov 2020by Brian Ruwadi

GUEST COMMENT Investing in 'chit-chat': Is this British staple the key to online growth during a recession?

12 Nov 2020by Julien Rio

GUEST COMMENT: Singles Day 2020 – what’s new, what’s different

10 Nov 2020by Elena Gatti

GUEST COMMENT Why tackling card-not-present fraud is a multi-billion-pound opportunity

06 Nov 2020by ‪Daniel Cohen‬‏

GUEST COMMENT Clickmas is coming: how to create loyal customers beyond the checkout

05 Nov 2020by Conor McGrath

GUEST COMMENT How Covid is changing the retail industry - and what's next

03 Nov 2020by Ken Daly

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Who Needs Humans? Half of shoppers prefer to use self-checkouts

Burberry reports 40% of sales via mobile in latest financial year

Move over Millennials: Gen Z are the dominant influencers of tomorrow – and this is what they like

How Dunelm became one of the UK’s fastest ecommerce platforms

Homebase closes 42 stores – blame Australians not the internet?

Fashion and beauty brands benefit from rising searches for UK names

CASE STUDY How The Kooples handles international customer enquiries

87% of shoppers will abandon a cart if checkout process is complicated

CASE STUDY Carrefour looks to offer local products with online convenience

Pets at Home harnesses the power of machine learning to allocate store space

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Selling News

Subscriptions for physical goods to hit $263bn by 2025, overtaking digital subscriptions

14 Oct 2020

Expecting more orders this peak season? Get ready for a rise in returns

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Company Spotlight: Advanced Commerce

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The range challenge: Offering more for less in the 2020 shift online

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