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GUEST COMMENT Perfecting the skill of complaint handling – the key to happy customers

24 May 2019by Anne de Kerckhove

GUEST COMMENT The cost of doing nothing in the changing retail world

23 May 2019by Craig Summers

EDITORIAL Pets at Home understands its shoppers, M&S less so

22 May 2019by Paul Skeldon

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IREU Top500 Dimension Report: Mobile and Cross-Channel, February 2019

At the centre of this report is the idea of enabling customers to buy goods in ways that suit them.

Operations & Logistics

Strategy & Innovation

Cdiscount and Franprix combine online and offline presence

Selling

El Corte Inglés sells La Liga tickets through 3D online experience

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Insight into retailers' cross-channel selling techniques including personalisation, promotional offers that increase a conversion rate.

El Corte Inglés sells La Liga tickets through 3D online experience

23 May 2019by Alex Sword

Spanish department store chain El Corte Ingles has teamed up with football clubs to allow customers to virtually experience the inside of a stadium when buying tickets to matches.

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Retail experts share their observations and opinions

GUEST COMMENT Perfecting the skill of complaint handling – the key to happy customers

24 May 2019by Anne de Kerckhove

GUEST COMMENT The cost of doing nothing in the changing retail world

23 May 2019by Craig Summers

GUEST COMMENT AI tools are the fast track to real personalisation for retailers

21 May 2019by Neil Mcilroy

GUEST COMMENT How AI is impacting the role of the retail contact centre agent

17 May 2019by Diana Bourke

GUEST COMMENT Should we cash out on the PoS?

16 May 2019by Chris Griffiths

GUEST COMMENT How retailers can prevent workers from shopping for new opportunities

14 May 2019by James Herbert

GUEST COMMENT Who controls your retail supply chain?

10 May 2019by Graham Parker

GUEST COMMENT Department Stores 2.0

09 May 2019by Georgina Wickman

GUEST COMMENT The future might not be digital: Could offline advertising revive retailers?

07 May 2019by Michael Cross

GUEST COMMENT Four tips for combatting uncertainty and risk in global supply chains

03 May 2019by Razat Gaurav

GUEST COMMENT Alexa who? Reaping the rewards of conversational AI for business

02 May 2019by Maria Morais

GUEST COMMENT AI-enabled weather analysis helps retailers to stay one step ahead

30 Apr 2019by Patrick Buellet

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Frontline

Feedback from the frontline of multichannel retail

Shopware 6 – Manufacturer presents new eCommerce system for unlimited freedom

Shopware 6 – Manufacturer presents new eCommerce system for unlimited freedom Expert partner: Shopware

Deliver Conference takes place in June with InternetRetailing and eDelivery as media partners

Deliver Conference takes place in June with InternetRetailing and eDelivery as media partners

Machine Learning: A Key Element of Smart eCommerce Growth Sponsored

DealMaker London highlights: Delivering marketing results through data Sponsored

Why “I pity the fool” stuck in an 80s mindset Expert partner: RedEye

InternetRetailing welcomes retail Ronaldos for Ecommerce Cup 2019

Fostering loyalty with a customer data platform

Four ways AI can transform shopper experiences

What you can learn about global ecommerce from Gymshark and Simba Sponsored

Dropshipping In 2019 - It’s Now Or Never Sponsored

The untapped potential of social proof for fashion retailers Sponsored

DealMaker London: A Large Annual Performance Marketing Conference by Digital Marketing Global Leader Sponsored

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Burberry reports 40% of sales via mobile in latest financial year

Move over Millennials: Gen Z are the dominant influencers of tomorrow – and this is what they like

Who Needs Humans? Half of shoppers prefer to use self-checkouts

Fashion and beauty brands benefit from rising searches for UK names

Homebase closes 42 stores – blame Australians not the internet?

CASE STUDY Carrefour looks to offer local products with online convenience

Pets at Home harnesses the power of machine learning to allocate store space

CASE STUDY How The Kooples handles international customer enquiries

87% of shoppers will abandon a cart if checkout process is complicated

Argos, River Island and Evans Cycles among the retailers using new Productcaster shopping comparison service

Latest Selling News

Dropp brings together art and ecommerce to create shoppable media platform, with Coogi being first to go live

24 Apr 2019

Q4 2018 update: Product and Merchandising Tracker

12 Apr 2019

GUEST COMMENT Short-term discounting causing long-term effects for retailers

04 Apr 2019

WEBINAR OVERVIEW Ecomerce math: how to succeed where 80% of your competitors failed

22 Mar 2019

INTERVIEW How Moss Bros is developing its ability to test and learn

15 Mar 2019

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Frontline

Shopware 6 – Manufacturer presents new eCommerce system for unlimited freedom Expert partner: Shopware

Machine Learning: A Key Element of Smart eCommerce Growth Sponsored

DealMaker London highlights: Delivering marketing results through data Sponsored

Why “I pity the fool” stuck in an 80s mindset Expert partner: RedEye

What you can learn about global ecommerce from Gymshark and Simba Sponsored

Dropshipping In 2019 - It’s Now Or Never Sponsored

The untapped potential of social proof for fashion retailers Sponsored

DealMaker London: A Large Annual Performance Marketing Conference by Digital Marketing Global Leader Sponsored

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