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EDITORIAL How department stores are preparing to reopen their stores post-lockdown, plus Zalando, InPost and more

29 May 2020by Chloe Rigby

GUEST COMMENT Streamlining the payments process in times of coronavirus

29 May 2020by David Jeffrey

GUEST COMMENT How to market your eCommerce brand when the chips are down

28 May 2020by Hannah Stewart

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RXUK Top500 Report 2020

The RetailX UK Top500 2020

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Strategy and Innovation

Ted Baker unveils new digital-first transformation strategy as it resets following £79.9m pre-tax loss

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Primark upbeat about sales prospects as it plans for English stores reopening on June 15

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Zalando becomes first retailers to demand partners brands measure their sustainability

29 May 2020by Chloe Rigby

Zalando has become the first retailer to make it compulsory for brands selling via its platform to measure how sustainable their businesses are

Comments

Retail experts share their observations and opinions

GUEST COMMENT Streamlining the payments process in times of coronavirus

29 May 2020by David Jeffrey

GUEST COMMENT How to market your eCommerce brand when the chips are down

28 May 2020by Hannah Stewart

GUEST COMMENT What comes next for the retail industry?

26 May 2020by Philippe Corrot

GUEST COMMENT The three biggest data challenges facing today’s online retailers and how to overcome them

22 May 2020by Alexander Igelsböck

GUEST COMMENT How retailers can create a frictionless customer experience

21 May 2020by Ciaran Bollard

GUEST COMMENT Adapting ecommerce for lockdown and beyond

19 May 2020by Zack Sullivan

GUEST COMMENT Life after lockdown: how retailers can prepare their store go-live strategy

15 May 2020by Emile Naus

GUEST COMMENT Knowledge is power: how to harness in-store mobility to maximise sales

14 May 2020by lee jones

GUEST COMMENT From dark store to hybrid store – adapting to a new world order

12 May 2020by Joe Farrell

GUEST COMMENT The key to reducing online basket abandonment? Keeping up with customer payment preferences

07 May 2020by James Booth

GUEST COMMENT How data helps retailers in a crisis

05 May 2020by Kerry Young

GUEST COMMENT How to implement a long-term IT strategy for retail

01 May 2020by Chloe Rigby

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Frontline

Feedback from the frontline of multichannel retail

How smart rewards programmes will kickstart the economy after COVID-19

Customer retention matters more than ever. Here’s how to manage it

Customer retention matters more than ever. Here’s how to manage it Expert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!)

Customer Service During COVID-19: Best practice tactics for queries (and complaints!) Expert partner: eDesk by xSellco

Uncertainty surrounding Magento 1: Shopware publishes migration white paper Expert partner: Shopware

4 Reasons Search Is the Most Critical Issue for Your Brand This Year Expert partner: Yext

Making a meaningful difference through times of crisis

Making a meaningful difference through times of crisis Expert partner: Pure360

Maintaining relevant personalisation tactics during the coronavirus crisis

Maintaining relevant personalisation tactics during the coronavirus crisis Expert partner: Pure360

Navigating eCommerce in a Changing Climate Expert partner: Visualsoft

What COVID-19 Means for Retailers and Their Commerce Strategies Expert partner: Zoovu

Shoppers trust personal recommendations more than any other brand advertising Expert partner: Mention Me

Listen Up CX Execs. Have you forgotten your most important customer?

Listen Up CX Execs. Have you forgotten your most important customer? Expert partner: Critizr

View More Frontline

Asda works with brands to put sustainable shopping to the test

M&S, Boots, Mango and Pets at Home, Ikea focus on delivering a sustainable future

Brand values and engagement key to Frugi's acquisition by True

DPD gives drivers more choice in working conditions

Sainsbury’s commits to spending £1bn to reach net zero emissions by 2040

Consumers demand sustainable fashion – but won’t pay more for it – studies show on World Environment Day

London looks to reduce delivery vehicles on its roads for a more sustainable future

GUEST COMMENT Sustainable ecommerce – in hope or expectation?

Ikea UK reports 27% online growth

Pink Boutique is making a sustainable commitment to use 100% recyclable bags

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Sustainability News

ASOS reduces CO2 per order by 30% in five years

06 Mar 2020

H&M opens sustainable supply chain up to third parties

04 Mar 2020

Boom in sustainable shoppers threatens to put end to fast fashion, experts warn

04 Mar 2020

What M&S has learned from its first ‘fill your own’ trial

02 Mar 2020

EDITORIAL Sustainability now tops the list of shopper demands – so how are retailers responding?

27 Feb 2020

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Frontline

Customer retention matters more than ever. Here’s how to manage it Expert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!) Expert partner: eDesk by xSellco

Uncertainty surrounding Magento 1: Shopware publishes migration white paper Expert partner: Shopware

4 Reasons Search Is the Most Critical Issue for Your Brand This Year Expert partner: Yext

Making a meaningful difference through times of crisis Expert partner: Pure360

Maintaining relevant personalisation tactics during the coronavirus crisis Expert partner: Pure360

Navigating eCommerce in a Changing Climate Expert partner: Visualsoft

What COVID-19 Means for Retailers and Their Commerce Strategies Expert partner: Zoovu

Shoppers trust personal recommendations more than any other brand advertising Expert partner: Mention Me

Listen Up CX Execs. Have you forgotten your most important customer? Expert partner: Critizr

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