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Six lasting consumer legacies three years on from lockdown

Customer
by Paul Skeldon
Today marks three years since the start of the UK’s first lockdown. So, which consumer trends adopted during the pandemic have stood the test...
behaviour Customer Growth 2000 lockdown Pandemic
ABF says it keeps costs lower through efficient store distribution and economies of scale. Image courtesy Primark

ABF still confident in store-only Primark model – despite missing out on estimated £2bn in sales during lockdowns

Strategy and Innovation
by Chloe Rigby
Primark missed out on an estimated £2bn in sales while its stores were closed for Covid-19 lockdowns and trading restrictions during its last financial...
Associated British Foods Covid-19 digital strategy lockdown Online Primark store-only

UK shoppers saved nearly £200bn in lockdown – and now plan to make next Christmas one to remember

Peak
by Chloe Rigby
Shoppers will buy online as they spend lockdown savings this Black Friday and Christmas
Black Friday Christmas Future Growth 2000 lockdown
Shoppers are buying from Boots both online and in-store. Image courtesy of Walgreen Boots Alliance

Boots’ third-quarter sales recover both on and offline as UK starts to emerge from lockdown

Location
by Chloe Rigby
Boots’ retail sales grew by 38.7% during the quarter, as high street footfall started to recover alongside lockdown easing. Online sales grew by 42.3%, nonetheless
Boots Covid-19 lockdown RetailX Top500 Walgreen Boots Alliance
Shops in city centres have closed at a faster rate than in towns or villages. Image: Adobe Stock

A year on from the first Covid-19 lockdown, has the way UK shoppers buy changed for good?

COVID-19
by Chloe Rigby
A year ago today, non-essential retail closed in the first Covid-19 lockdown. How has the way we buy changed since then – and what happens next?
Covid-19 lockdown online sales shift online the changing high street

PEAK 2020 Visitors return to high streets – but footfall and planned spending both still appear to be down on last year

Peak
by Chloe Rigby
InternetRetailing rounds up the latest news, insights and trends on how retailers and customers are responding to peak trading this year
Covid-19 footfall lockdown Springboard the changing high street The Nottingham

Retail charity welcomes new lockdown rules but warns store staff are likely to feel more stressed

COVID-19
by Chloe Rigby
The decision to allow English retailers to keep trading, wherever they are in the new three-tier system of local lockdowns, is likely to mean...
lockdown retailTRUST

A third of UK retailers have launched new lockdown ‘insperiences’: study

Customer
by Chloe Rigby
A third of UK retailers have launched new products or services aimed at lockdown living, a new study suggests
Covid-19 insperiences lockdown

Stepping out of lockdown: how do retail businesses trade now?

Strategy and Innovation
by Chloe Rigby
Non-essential retailers – and their staff – face a very different environment from the one they left behind on March 23 when they closed their shops...
coronavirus Covid-19 lockdown reopening the changing high street

New GDP figures show the economic impact of coronavirus lockdown on retail

COVID-19
by Chloe Rigby
New official figures today suggest GDP (gross domestic product) from retail fell by 8.9% in the three months to April 2020 as a result...
Covid-19 GDP HMRC lockdown
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