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EDITORIAL 2020 Visions – with the benefit of hindsight

04 Dec 2019by Paul Skeldon

EDITORIAL The early take on how shoppers bought in peak trading 2019

03 Dec 2019by Chloe Rigby

GUEST ANALYSIS What does the future of delivery look like?

03 Dec 2019by Chris Haighton

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RXEU Top500 Report 2019

The RetailX Europe Top500 2019

Operations & Logistics

Strategy & Innovation

Dunelm completes shift to new digital platform

Strategy and Innovation

Joules plans four new stores before Christmas after sales pick up across channels

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Insight into creating and retaining customer loyalty, improving shopping experience and services by tracking an evolving consumerism behaviour.

GUEST COMMENT Fashion’s forgotten future

28 Nov 2019by Hannah Hughes

Much like millennials before them, the Gen-Z demographic – born between 1995 and 2010 – has been a particularly tough one to crack for fashion marketers

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Retail experts share their observations and opinions

GUEST ANALYSIS What does the future of delivery look like?

03 Dec 2019by Chris Haighton

GUEST COMMENT What can our 'nation of shopkeepers' teach global retailers?

03 Dec 2019by Michael Patterson

GUEST COMMENT Why retailers should take notice of consumer demand for gift cards

29 Nov 2019by Gail Cohen

GUEST COMMENT Fashion’s forgotten future

28 Nov 2019by Hannah Hughes

GUEST COMMENT Retailers reimagined

26 Nov 2019by John Gillan

GUEST COMMENT Why reducing friction at checkout is central to ecommerce

22 Nov 2019by Jason Tavaria

GUEST COMMENT From channel to customer: humanising payments

21 Nov 2019by Steve Villegas

GUEST ANALYSIS Celebrating Christmas (nearly) all year round

19 Nov 2019by Martijn Bertisen

GUEST COMMENT Their data, their terms: what consumer perceptions mean for retailers

19 Nov 2019by Lindsay McEwan

GUEST COMMENT Digital experience and addiction – are you creating sustainable long-term relationships with your users?

15 Nov 2019by Dawn McKerracher

GUEST COMMENT The Persistence of brick and mortar

14 Nov 2019by Tara Kelly

GUEST COMMENT What do SMBs need from the next Prime Minister?

12 Nov 2019by Steven Stewart

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Frontline

Feedback from the frontline of multichannel retail

Nissan and Booking.com amongst the first advertisers on Rakuten TV’s New AVOD Service in Europe Expert partner: Rakuten Marketing

When you are looking to monitor your competitors’ online price one of the biggest problems is accurate product matching. Expert partner: Price Trakker

How "The Fish Society" raised its online turnover by 30 percent with Shopware

How "The Fish Society" raised its online turnover by 30 percent with Shopware Expert partner: Shopware AG

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

How to lead in customer experience – the key components of customer obsessed retailers

How to lead in customer experience – the key components of customer obsessed retailers

Your Tech Stack is Holding You Back

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance

Expand your customer reach with guidance Expert partner: goMoxie

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John Lewis sets out a strategy of differentiation – at a hit to profits – as the shopping revolution bites

How changing customer behaviour is affecting shopping habits

John Lewis buys home improvement service as it continues focus on customers' needs

82% of consumers want to view-and-feel products in-store before purchasing online: study

How the UK customer experience might be improved: research

CASE STUDY John Lewis: customer-centric delivery

Asos focuses on the customer experience, and plans investment in AI

Back to school now third largest shopping event in the UK: study

CASE STUDY IKEA: friction and the customer experience

Who Needs Humans? Half of shoppers prefer to use self-checkouts

Latest Customer News

Price, promotions and ethics are all set to drive UK Christmas shopping habits, study postulates

06 Nov 2019

Tesco enables its grocery shoppers to pay for extra discounts online and in-store through Clubcard Plus

01 Nov 2019

Generation Z want to see authenticity in their fashion brands – whatever that means…

29 Oct 2019

... while two thirds of children want to buy from companies that do good in the world – and they want it fast

29 Oct 2019

Four ways shopper behaviour is changing

18 Oct 2019

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Frontline

Nissan and Booking.com amongst the first advertisers on Rakuten TV’s New AVOD Service in Europe Expert partner: Rakuten Marketing

When you are looking to monitor your competitors’ online price one of the biggest problems is accurate product matching. Expert partner: Price Trakker

How "The Fish Society" raised its online turnover by 30 percent with Shopware Expert partner: Shopware AG

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance Expert partner: goMoxie

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