Frontline

Magazines

Nearly half of ecommerce entrepreneurs say market saturation is costing them customers

Marketplaces
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24 Apr 2026
by Amanda Vlietstra
Nearly half of ecommerce entrepreneurs say intensifying competition across online marketplaces is costing them customers.
Customer Marketplaces Selling

UK shoppers turn to multi-supermarket shopping as grocery affordability tightens

Customer
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17 Apr 2026
by Amanda Vlietstra
New research shows that UK workers now need to work an average of 68 minutes to afford a typical grocery basket - an increase of two...
Customer Grocery omnichannel

Clothing and digital retail outperform as consumers prioritise “everyday treats” in March

Retail
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14 Apr 2026
by Amanda Vlietstra
The latest Barclays Consumer Spend report suggests that apparel and core retail categories are proving more resilient than travel and big-ticket purchases.
Customer growth Industry Performance

Wayfair launches paid loyalty programme for UK shoppers

Marketing
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13 Apr 2026
by Amanda Vlietstra
Wayfair Rewards is now available to UK shoppers following a successful rollout in the US and an expansion into Canada earlier this year.
Customer Ecommerce Strategy and Innovation

Sainsbury’s Nectar360 brings Uber and Uber Eats into Nectar loyalty scheme

At the buy button
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9 Apr 2026
by Amanda Vlietstra
Sainsbury’s Nectar360 has partnered with Uber and Uber Eats to let Nectar members redeem points on rides and food delivery.
Customer Ecommerce Strategy and Innovation

UK retail footfall lifted over Easter weekend despite subdued start

Retail
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7 Apr 2026
by Amanda Vlietstra
The Easter bank holiday delivered a welcome boost, with a solid uplift for UK retail destinations compared with Easter 2025.
Customer high street

Two in five Gen Z Brits would let AI manage their subscriptions, research finds

AI
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1 Apr 2026
by Amanda Vlietstra
Two in five Gen Z consumers in the UK would be willing to let artificial intelligence manage their subscriptions, according to new research.
AI Customer Ecommerce subscriptions

UK consumers shift from browsing to intent as high‑value home and finance leads surge

Data
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31 Mar 2026
by Amanda Vlietstra
New analysis of nearly 70 million email marketing messages suggests UK consumers are engaging far more selectively with digital content - but converting at significantly higher...
buying Customer discovery Ecommerce Marketing

Breaching the customer engagement gap: how retail teams can finally break free to innovate

Technology
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24 Mar 2026
by Amanda Vlietstra
Beyond the Basics, InternetRetailing’s new bluepaper in association with imagino, digs into why the customer engagement gap is growing — and what leading retailers are...
Customer Ecommerce Marketing Technology

Mobile basket abandonment surges past 85% as retailers shift recovery tactics beyond email and SMS

At the buy button
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10 Mar 2026
by Amanda Vlietstra
Multiple sources now suggest that mobile shopping basket abandonment has climbed to more than 85%, meaning online retailers need to rethink re-engagement strategies.
Customer Ecommerce Strategy and Innovation Technology
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