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EDITORIAL The retail side-effects of Covid-19

03 Apr 2020by Chloe Rigby

GUEST COMMENT The future of shopping is digitally-enabled stores

03 Apr 2020by Lisa Kalscheur

GUEST COMMENT Welcome to the brave new futuristic world of payments

02 Apr 2020by James Booth

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RXUK Top500 Report 2020

The RetailX UK Top500 2020

Operations & Logistics

Strategy & Innovation

IKEA furthers virtual design vision by acquiring AI imaging start-up

Strategy and Innovation

Boots sees fast growth in online spending, but in-store sales are down

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Marketing

Insight into retailer's performance, on key marketing channels such as social media, email and mobile.

Video set to play a key role in engagement marketing as shoppers switch to online

25 Mar 2020by Paul Skeldon

With more shoppers now likely to use online to buy everything from essentials to things to cheer them up, the role of video is set to rocket as retailers seek to be more engaging.

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Retail experts share their observations and opinions

GUEST COMMENT The future of shopping is digitally-enabled stores

03 Apr 2020by Lisa Kalscheur

GUEST COMMENT Welcome to the brave new futuristic world of payments

02 Apr 2020by James Booth

GUEST COMMENT Retail isn’t dying, bad retail is. Here’s how to be good

31 Mar 2020by Steve Pitts

GUEST COMMENT How remote working will help retail revaluate its agenda

26 Mar 2020by Robert Lockyer

GUEST COMMENT How connected consumer experiences can finally live up to the hype

24 Mar 2020by Freek Bijl

GUEST COMMENT How can retailers mitigate air quality risks?

20 Mar 2020by Fiona Canby and Keith Morton QC

GUEST COMMENT Three ways retail psychology can help save the high-street

19 Mar 2020by Fredrik Neumann

GUEST COMMENT Data-driven personalisation: retail communications in the 2020s

17 Mar 2020by Nick Barbeary

GUEST ANALYSIS Managing the impact of coronavirus

13 Mar 2020by Javier Colado

GUEST COMMENT Unified communication is a key differentiator for retail and consumer brands

13 Mar 2020by David Liu

GUEST COMMENT Is the ecommerce market ready for progressive web apps?

12 Mar 2020by Arno Ham

GUEST COMMENT How retailers are using visual search in 2020

10 Mar 2020by Lihi Pinto Fryman

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Frontline

Feedback from the frontline of multichannel retail

Shoppers trust personal recommendations more than any other brand advertising Expert partner: Mention Me

Listen Up CX Execs. Have you forgotten your most important customer?

Listen Up CX Execs. Have you forgotten your most important customer? Expert partner: Critizr

Bis Henderson Recruitment Roundtable: Finding a holistic approach to diversity Expert partner: Bis Henderson

Omnichannel Fulfillment: The Never-Ending Delivery Expert partner: Logistyx

Can machine learning help retailers sell more? Sponsored

Top500 retailers John Lewis, Holland & Barrett and AO lead agenda at The Delivery Conference 2020 Sponsored

Nissan and Booking.com amongst the first advertisers on Rakuten TV’s New AVOD Service in Europe Expert partner: Rakuten Marketing

When you are looking to monitor your competitors’ online price one of the biggest problems is accurate product matching. Expert partner: Price Trakker

How "The Fish Society" raised its online turnover by 30 percent with Shopware

How "The Fish Society" raised its online turnover by 30 percent with Shopware Expert partner: Shopware AG

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

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CASE STUDY John Lewis: customer-centric delivery

60% of global shoppers favour an Amazon Go-like experience, study finds

CASE STUDY IKEA: friction and the customer experience

Half of consumers prefer a mix of AI and human shopping interaction, but just 10% of companies are willing to implement it: study (updated)

Debenhams: pressing on with social shopping strategy despite falling sales and profits

GUEST COMMENT Satisfying the entitled consumer in today’s digitally disrupted retail space

Smart packaging can link online and real-world marketing, report suggests

GUEST COMMENT Hello you – how to get up close and comfortably personal with your mobile customer

ANALYSIS Four tech trends that retailers need to adopt to win customer loyalty

Majority of UK retailers see Digital Transformation as business critical, IR study finds

Latest Marketing News

GUEST COMMENT TikTok – should retailers and brands be prepared or scared?

26 Feb 2020

Online shoppers becoming less willing to compromise privacy for personalised experiences: study

25 Feb 2020

40% of UK consumers use AR and VR on phones to view products pre-purchase – opening up new marketing options, says DMA

19 Feb 2020

Amazon and YouTube beats Currys and Argos to gain biggest share of Google’s page one searches for consumer electronics

19 Feb 2020

Reviews, discounts and photos most likely to drive online purchases for DTC fashion and beauty brands

19 Feb 2020

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Frontline

Shoppers trust personal recommendations more than any other brand advertising Expert partner: Mention Me

Listen Up CX Execs. Have you forgotten your most important customer? Expert partner: Critizr

Bis Henderson Recruitment Roundtable: Finding a holistic approach to diversity Expert partner: Bis Henderson

Omnichannel Fulfillment: The Never-Ending Delivery Expert partner: Logistyx

Can machine learning help retailers sell more? Sponsored

Top500 retailers John Lewis, Holland & Barrett and AO lead agenda at The Delivery Conference 2020 Sponsored

Nissan and Booking.com amongst the first advertisers on Rakuten TV’s New AVOD Service in Europe Expert partner: Rakuten Marketing

When you are looking to monitor your competitors’ online price one of the biggest problems is accurate product matching. Expert partner: Price Trakker

How "The Fish Society" raised its online turnover by 30 percent with Shopware Expert partner: Shopware AG

How to Outshine the Competition on Black Friday and Cyber Monday Expert partner: Prisync

How Merchants Can Accelerate the Return on Payments Investment Expert partner: ACI Worldwide

Holiday Packaging for the High-Season Expert partner: DS Smith ePack

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