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EDITORIAL How shoppers are buying differently in 2019

18 Oct 2019by Chloe Rigby

GUEST COMMENT Five tech trends shaping the grooming industry

18 Oct 2019by Tara Edwards

GUEST COMMENT From clicks-to-bricks – the high street isn’t dead, it’s in revival

17 Oct 2019by Paul Skeldon

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IREU Top500 Operations & Logistics Dimension Report 2019 Part 2

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More shopper sign up for delivery saver schemes in 2019: study

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Four ways shopper behaviour is changing

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Marketing

Insight into retailer's performance, on key marketing channels such as social media, email and mobile.

Social influencers have led to the rise in fast fashion, with 30% of shoppers using Instagram for inspiration

16 Oct 2019by Paul Skeldon

More than half of shoppers believe social media influencers are behind the rise in fast fashion, research conducted by the Fashion Retail Academy has reveals, with a third of Britons turn to I...

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Retail experts share their observations and opinions

GUEST COMMENT Five tech trends shaping the grooming industry

18 Oct 2019by Tara Edwards

GUEST COMMENT From clicks-to-bricks – the high street isn’t dead, it’s in revival

17 Oct 2019by Paul Skeldon

GUEST COMMENT Preparing for peak: multi-faceted tactics to maximise results

15 Oct 2019by Katie Woodhead

GUEST COMMENT How instrument retailers can fine-tune their finance offering

11 Oct 2019by Michael Bevan

GUEST COMMENT Savvy customers know what their data is worth - Retailers need to think quid pro quo if they want to earn it

10 Oct 2019by Michael Rolph

GUEST COMMENT Customer service in online retail - four essential technologies

08 Oct 2019by Julien Rio

GUEST COMMENT How retailers can introduce automation testing without devaluing their employees

04 Oct 2019by Mike Callender

GUEST COMMENT How to handle cross-border digital payments

03 Oct 2019by Brian Green

GUEST COMMENT Retailers and the power of social

01 Oct 2019by Rob Coyne

GUEST COMMENT Black Friday: One-off wonder or integral to sales?

27 Sep 2019by Michael Poyser

GUEST COMMENT Artificial intelligence is the next evolution in the fight against fraud and false declines

27 Sep 2019by Michael Lynch

GUEST COMMENT A new testing method for a new era: the matched cohort analysis

26 Sep 2019by Mike Woodward

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Frontline

Feedback from the frontline of multichannel retail

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

How to lead in customer experience – the key components of customer obsessed retailers

How to lead in customer experience – the key components of customer obsessed retailers

Your Tech Stack is Holding You Back

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance

Expand your customer reach with guidance Expert partner: goMoxie

Case Study: How 31DOVER doubled its conversion using Shopware Expert partner: Shopware

Building profitable relationships with today's digital customers Expert partner: GoMoxie

What are Europe’s favorite ways to pay online? Get the inside scoop Expert partner: Payvision

Plan ahead to get the most out of IRC 2019 Expert partner: InternetRetailing Conference

How to Be a Payments Trailblazer – Seven Characteristics of Innovative Merchants Expert partner: ACI Worldwide

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CASE STUDY John Lewis: customer-centric delivery

60% of global shoppers favour an Amazon Go-like experience, study finds

Half of consumers prefer a mix of AI and human shopping interaction, but just 10% of companies are willing to implement it: study (updated)

GUEST COMMENT Satisfying the entitled consumer in today’s digitally disrupted retail space

Smart packaging can link online and real-world marketing, report suggests

Debenhams: pressing on with social shopping strategy despite falling sales and profits

GUEST COMMENT Hello you – how to get up close and comfortably personal with your mobile customer

CASE STUDY IKEA: friction and the customer experience

ANALYSIS Four tech trends that retailers need to adopt to win customer loyalty

Majority of UK retailers see Digital Transformation as business critical, IR study finds

Latest Marketing News

Retail marketers put international expansion top of their 2020 priority list, study finds

08 Oct 2019

Instgram adds ‘product drop’ reminders to close the shopping circle

02 Oct 2019

A quarter of UK shoppers watch no live TV – so how are you going to advertise your products?

02 Oct 2019

Made launches cross-channel campaign featuring its shoppers’ own content

01 Oct 2019

GUEST COMMENT A new testing method for a new era: the matched cohort analysis

26 Sep 2019

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Frontline

AO.com Enhances its Supply Chain Capabilities Working with BluJay’s DropShip Expert partner: BluJay Solutions

How to deliver the localized shopping experience customers crave Expert partner: Payvision

Sleigh the holiday season and see record-breaking results Expert partner: Zoovu

Expand your customer reach with guidance Expert partner: goMoxie

Case Study: How 31DOVER doubled its conversion using Shopware Expert partner: Shopware

Building profitable relationships with today's digital customers Expert partner: GoMoxie

What are Europe’s favorite ways to pay online? Get the inside scoop Expert partner: Payvision

Plan ahead to get the most out of IRC 2019 Expert partner: InternetRetailing Conference

How to Be a Payments Trailblazer – Seven Characteristics of Innovative Merchants Expert partner: ACI Worldwide

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