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EDITORIAL How the meaning of online is evolving – and who are going to be the winners

24 Sep 2020by Paul Skeldon

EDITORIAL How Covid-19 continues to affect retailers, both online and offline

22 Sep 2020by Chloe Rigby

GUEST COMMENT Why the retail sector cannot afford to lose sight of ecommerce

22 Sep 2020by Tony Preedy

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The 2020 RetailX Europe Top1000

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Strategy and Innovation

Holland & Barrett customers can now build their shopping basket from the Covid-secure queue

Strategy and Innovation

Pets at Home sees shoppers continue to buy in a ‘new normal’ pattern, supported by its omnichannel capability

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Marketplaces

Insight into a growth of marketplaces and their place in retailers' international expansion plans, with a focus on global juggernauts including Amazon and eBay.

Marketplaces and social commerce – on mobile – set to dominate Peak shopping…

23 Sep 2020by Paul Skeldon

Consumers are increasingly turning to marketplaces to search for gifts, with 48% of shoppers now using online marketplaces such as Amazon as the primary source of inspiration during peak shopping.

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Retail experts share their observations and opinions

GUEST COMMENT Why the retail sector cannot afford to lose sight of ecommerce

22 Sep 2020by Tony Preedy

GUEST COMMENT Why retailers have to keep up with consumers now more than ever

18 Sep 2020by Jon Roberts

GUEST COMMENT How to use emotion-infused loyalty to drive growth

17 Sep 2020by Xabier Miqueo

GUEST COMMENT Making supply chains more resilient to the next disruption

15 Sep 2020by Ken Fleming

GUEST COMMENT Retail winners are embracing an AI-enabled supply chain

11 Sep 2020by Vikram Murthi

GUEST COMMENT Successful customer engagement is giving the people what they want – but what do they want?

10 Sep 2020by Adhish Kulkarni

GUEST COMMENT The role of the store in the 90% economy

08 Sep 2020by Andy Halliwell

GUEST COMMENT Eight in 10 UK customers are still cautious about physical shopping – here’s how brands stay relevant in the ‘new normal’

04 Sep 2020by James Manderson

GUEST COMMENT WhatsApp Business: Fashion’s new runway, storefront and service centre?

03 Sep 2020by Jean Shin

GUEST COMMENT The challenges and benefits of using payment gateway integrations

01 Sep 2020by Sam Bocetta

GUEST COMMENT The digital jobs currently in high demand

28 Aug 2020by Patrick Tame

GUEST COMMENT Best PWA examples in retail and ecommerce

27 Aug 2020by Alex Husar

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Frontline

Feedback from the frontline of multichannel retail

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eBay shows the effects of lockdown on its business

SecretSales.com founders take back control of the company through an MBO

Tesco: on why it's closing its Tesco Direct operations

All aboard for voice commerce: Virgin Trains sells tickets through Amazon Alexa

Urban Outfitters revamps iOS app, adds Apple Pay and opens third party marketplace

Amazon tightens its grip on UK ecommerce, with 30% share

Amazon's Prime Day has 'Black Friday' halo effect on retailers

Amazon's Prime Day 'halo effect' brings a 156% uplift to mobile app market

Sainsbury’s-Asda merger: can mobile and store footprint take on Amazon?

EDITORIAL Will an Amazon Tax revive the High Street – or is that Sports Direct's job?

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Marketplaces News

Google continues to ramp up its ecommerce offering, making Buy on Google commission free

23 Jul 2020

Carrefour expands online range with grocery marketplace

30 Jun 2020

GUEST COMMENT A winning UK strategy despite and through Covid-19: E-Grocery

30 Jun 2020

Zalando extends Connected Retail to Poland, Sweden, Spain

16 Jun 2020

‘Rags to riches’: new UK upcycling marketplace launches to promote sustainable shopping

03 Jun 2020

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Whitepapers

European Marketplaces Report 2020

Smart delivery: Meeting customer demands in the Covid era

State of localisation 2020: Why true localisation translates to more than just language

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Frontline

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

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