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End of energy support, the introduction of PPT and consumers boycotting on ethical grounds add up to a challenging year ahead
One year on from the invasion of Ukraine and the retail landscape is one slowly being dominated by shortages, social and re-commerce
‘Super apps’ continue to offer a tantalising glimpse of what online and mobile commerce is likely to look like by the middle of the decade
Blue Monday led to an online mini-peak, but woe is still holding things back. However, when the bouceback begins it'll be awesome
A ‘retain to gain’ strategy that creates connections with all customers is vital for maintaining business momentum and driving sales
With economic uncertainty and the January blues combining there doesn't seem much to look forward to – but from darkness comes light
As Christmas hoves into view and as we start to take a look at what the year ahead has in store, cast your mind back...