loyalty

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26 Jun 2026
More than two-thirds of UK consumers say loyalty schemes are still doing their job, despite growing competition and scrutiny over their value.
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23 Jun 2026
New research into subscription trackers suggests that convenience may come with trade-offs around privacy and data access.
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8 Jun 2026
Gordon Glenister, CEO Membership World, explores the evolution of membership from simple loyalty schemes and discount mechanisms.
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4 Jun 2026
Dave Allen, VP tech and data, Epsilon, looks at how loyalty programmes and retail media need to adapt to work effectively together.
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27 May 2026
Lidl has “officially” become Britain’s fifth-largest supermarket, overtaking Morrisons.
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27 May 2026
SubscriptionX lands back in London on 17 June, bringing with it the usual mix of big ideas, real-world tactics and honest conversations about what...
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5 May 2026
Lidl is accelerating its push for market share in the UK grocery market with the launch of its new rewards system, Lidl Plus Points.
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2 Mar 2026
Product availability has become one of the most powerful drivers of customer loyalty in UK grocery retail, according to new research.
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24 Feb 2026
Dunelm’s new app - rolled out for iOS and Android this week - is a significant step in the retailer’s long‑running effort to tighten...
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15 Jan 2026
THG closed 2025 with its strongest quarter, leveraging its subscription-led model to build loyalty and deliver growth.