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GUEST COMMENT Perfecting the skill of complaint handling – the key to happy customers

24 May 2019by Anne de Kerckhove

GUEST COMMENT The cost of doing nothing in the changing retail world

23 May 2019by Craig Summers

EDITORIAL Pets at Home understands its shoppers, M&S less so

22 May 2019by Paul Skeldon

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IREU Top500 Dimension Report: Mobile and Cross-Channel, February 2019

At the centre of this report is the idea of enabling customers to buy goods in ways that suit them.

Operations & Logistics

Strategy & Innovation

Cdiscount and Franprix combine online and offline presence

Selling

El Corte Inglés sells La Liga tickets through 3D online experience

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Product

Insight into retailers' products, the way they are developed, bought and merchandised in store and online to ensure growth and profitability.

River Island introduces machine learning to improve store stock forecasting

17 Apr 2019by Alex Sword

River Island has introduced machine learning technology to help it anticipate spikes in demand for products.

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Comments

Retail experts share their observations and opinions

GUEST COMMENT Perfecting the skill of complaint handling – the key to happy customers

24 May 2019by Anne de Kerckhove

GUEST COMMENT The cost of doing nothing in the changing retail world

23 May 2019by Craig Summers

GUEST COMMENT AI tools are the fast track to real personalisation for retailers

21 May 2019by Neil Mcilroy

GUEST COMMENT How AI is impacting the role of the retail contact centre agent

17 May 2019by Diana Bourke

GUEST COMMENT Should we cash out on the PoS?

16 May 2019by Chris Griffiths

GUEST COMMENT How retailers can prevent workers from shopping for new opportunities

14 May 2019by James Herbert

GUEST COMMENT Who controls your retail supply chain?

10 May 2019by Graham Parker

GUEST COMMENT Department Stores 2.0

09 May 2019by Georgina Wickman

GUEST COMMENT The future might not be digital: Could offline advertising revive retailers?

07 May 2019by Michael Cross

GUEST COMMENT Four tips for combatting uncertainty and risk in global supply chains

03 May 2019by Razat Gaurav

GUEST COMMENT Alexa who? Reaping the rewards of conversational AI for business

02 May 2019by Maria Morais

GUEST COMMENT AI-enabled weather analysis helps retailers to stay one step ahead

30 Apr 2019by Patrick Buellet

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Frontline

Feedback from the frontline of multichannel retail

Shopware 6 – Manufacturer presents new eCommerce system for unlimited freedom

Shopware 6 – Manufacturer presents new eCommerce system for unlimited freedom Expert partner: Shopware

Deliver Conference takes place in June with InternetRetailing and eDelivery as media partners

Deliver Conference takes place in June with InternetRetailing and eDelivery as media partners

Machine Learning: A Key Element of Smart eCommerce Growth Sponsored

DealMaker London highlights: Delivering marketing results through data Sponsored

Why “I pity the fool” stuck in an 80s mindset Expert partner: RedEye

InternetRetailing welcomes retail Ronaldos for Ecommerce Cup 2019

Fostering loyalty with a customer data platform

Four ways AI can transform shopper experiences

What you can learn about global ecommerce from Gymshark and Simba Sponsored

Dropshipping In 2019 - It’s Now Or Never Sponsored

The untapped potential of social proof for fashion retailers Sponsored

DealMaker London: A Large Annual Performance Marketing Conference by Digital Marketing Global Leader Sponsored

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2018 RETAIL PREDICTIONS From delivery to packaging

Marmite puts augmented reality to work in new customer recognition campaign

Farfetch and Certona collaborate on AI and personalisation

Quiz trials menswear through standalone website

Asos customers can now use visual search to find the product they're looking for

New technology promises to show shoppers clothing that exactly fits them

House of Fraser deploys data visualisation to improve the customer experience

New augmented reality tool promises to show customers how their redesigned room would look

User-generated content helps lift sales for Dune London

INTERVIEW Rachel Waller of Farfetch on visual social commerce

Latest Product News

New technology promises to show shoppers clothing that exactly fits them

26 Sep 2017

New augmented reality tool promises to show customers how their redesigned room would look

12 Sep 2017

Farfetch and Certona collaborate on AI and personalisation

29 Aug 2017

Asos customers can now use visual search to find the product they're looking for

10 Aug 2017

Visa and PayPal partnership promises simpler cross-channel payments

18 Jul 2017

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Frontline

Shopware 6 – Manufacturer presents new eCommerce system for unlimited freedom Expert partner: Shopware

Machine Learning: A Key Element of Smart eCommerce Growth Sponsored

DealMaker London highlights: Delivering marketing results through data Sponsored

Why “I pity the fool” stuck in an 80s mindset Expert partner: RedEye

What you can learn about global ecommerce from Gymshark and Simba Sponsored

Dropshipping In 2019 - It’s Now Or Never Sponsored

The untapped potential of social proof for fashion retailers Sponsored

DealMaker London: A Large Annual Performance Marketing Conference by Digital Marketing Global Leader Sponsored

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