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EDITORIAL How retailers from Holland & Barrett to Next are adapting to meet customers’ new needs

25 Sep 2020by Chloe Rigby

GUEST COMMENT Survival of the fittest: the evolution of customer experience post-Covid

25 Sep 2020by Ivan Mazour

GUEST COMMENT How will COVID-19 really affect the future of retail?

24 Sep 2020by Mike Callender

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The 2020 RetailX Europe Top1000

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Boohoo sets out how it will deal with ‘substantially true’ supply chain allegations of poor working conditions and low pay

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Warnings of strong ecommerce demand this Christmas as customers shift online – threatening in-store jobs

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Product

Insight into retailers' products, the way they are developed, bought and merchandised in store and online to ensure growth and profitability.

River Island introduces machine learning to improve store stock forecasting

17 Apr 2019by Alex Sword

River Island has introduced machine learning technology to help it anticipate spikes in demand for products.

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Comments

Retail experts share their observations and opinions

GUEST COMMENT Survival of the fittest: the evolution of customer experience post-Covid

25 Sep 2020by Ivan Mazour

GUEST COMMENT How will COVID-19 really affect the future of retail?

24 Sep 2020by Mike Callender

GUEST COMMENT Why the retail sector cannot afford to lose sight of ecommerce

22 Sep 2020by Tony Preedy

GUEST COMMENT Why retailers have to keep up with consumers now more than ever

18 Sep 2020by Jon Roberts

GUEST COMMENT How to use emotion-infused loyalty to drive growth

17 Sep 2020by Xabier Miqueo

GUEST COMMENT Making supply chains more resilient to the next disruption

15 Sep 2020by Ken Fleming

GUEST COMMENT Retail winners are embracing an AI-enabled supply chain

11 Sep 2020by Vikram Murthi

GUEST COMMENT Successful customer engagement is giving the people what they want – but what do they want?

10 Sep 2020by Adhish Kulkarni

GUEST COMMENT The role of the store in the 90% economy

08 Sep 2020by Andy Halliwell

GUEST COMMENT Eight in 10 UK customers are still cautious about physical shopping – here’s how brands stay relevant in the ‘new normal’

04 Sep 2020by James Manderson

GUEST COMMENT WhatsApp Business: Fashion’s new runway, storefront and service centre?

03 Sep 2020by Jean Shin

GUEST COMMENT The challenges and benefits of using payment gateway integrations

01 Sep 2020by Sam Bocetta

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Frontline

Feedback from the frontline of multichannel retail

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2018 RETAIL PREDICTIONS From delivery to packaging

Farfetch and Certona collaborate on AI and personalisation

Marmite puts augmented reality to work in new customer recognition campaign

Quiz trials menswear through standalone website

Asos customers can now use visual search to find the product they're looking for

New technology promises to show shoppers clothing that exactly fits them

House of Fraser deploys data visualisation to improve the customer experience

New augmented reality tool promises to show customers how their redesigned room would look

User-generated content helps lift sales for Dune London

INTERVIEW Rachel Waller of Farfetch on visual social commerce

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Product News

New technology promises to show shoppers clothing that exactly fits them

26 Sep 2017

New augmented reality tool promises to show customers how their redesigned room would look

12 Sep 2017

Farfetch and Certona collaborate on AI and personalisation

29 Aug 2017

Asos customers can now use visual search to find the product they're looking for

10 Aug 2017

Visa and PayPal partnership promises simpler cross-channel payments

18 Jul 2017

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Whitepapers

European Marketplaces Report 2020

Smart delivery: Meeting customer demands in the Covid era

State of localisation 2020: Why true localisation translates to more than just language

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Frontline

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

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