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EDITORIAL How department stores are preparing to reopen their stores post-lockdown, plus Zalando, InPost and more

29 May 2020by Chloe Rigby

GUEST COMMENT Streamlining the payments process in times of coronavirus

29 May 2020by David Jeffrey

GUEST COMMENT How to market your eCommerce brand when the chips are down

28 May 2020by Hannah Stewart

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RXUK Top500 Report 2020

The RetailX UK Top500 2020

Operations & Logistics

Strategy & Innovation

Zalando becomes first retailers to demand partners brands measure their sustainability

COVID-19

How department stores are planning their store reopenings

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Product

Insight into retailers' products, the way they are developed, bought and merchandised in store and online to ensure growth and profitability.

River Island introduces machine learning to improve store stock forecasting

17 Apr 2019by Alex Sword

River Island has introduced machine learning technology to help it anticipate spikes in demand for products.

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Comments

Retail experts share their observations and opinions

GUEST COMMENT Streamlining the payments process in times of coronavirus

29 May 2020by David Jeffrey

GUEST COMMENT How to market your eCommerce brand when the chips are down

28 May 2020by Hannah Stewart

GUEST COMMENT What comes next for the retail industry?

26 May 2020by Philippe Corrot

GUEST COMMENT The three biggest data challenges facing today’s online retailers and how to overcome them

22 May 2020by Alexander Igelsböck

GUEST COMMENT How retailers can create a frictionless customer experience

21 May 2020by Ciaran Bollard

GUEST COMMENT Adapting ecommerce for lockdown and beyond

19 May 2020by Zack Sullivan

GUEST COMMENT Life after lockdown: how retailers can prepare their store go-live strategy

15 May 2020by Emile Naus

GUEST COMMENT Knowledge is power: how to harness in-store mobility to maximise sales

14 May 2020by lee jones

GUEST COMMENT From dark store to hybrid store – adapting to a new world order

12 May 2020by Joe Farrell

GUEST COMMENT The key to reducing online basket abandonment? Keeping up with customer payment preferences

07 May 2020by James Booth

GUEST COMMENT How data helps retailers in a crisis

05 May 2020by Kerry Young

GUEST COMMENT How to implement a long-term IT strategy for retail

01 May 2020by Chloe Rigby

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Frontline

Feedback from the frontline of multichannel retail

How smart rewards programmes will kickstart the economy after COVID-19

Customer retention matters more than ever. Here’s how to manage it

Customer retention matters more than ever. Here’s how to manage it Expert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!)

Customer Service During COVID-19: Best practice tactics for queries (and complaints!) Expert partner: eDesk by xSellco

Uncertainty surrounding Magento 1: Shopware publishes migration white paper Expert partner: Shopware

4 Reasons Search Is the Most Critical Issue for Your Brand This Year Expert partner: Yext

Making a meaningful difference through times of crisis

Making a meaningful difference through times of crisis Expert partner: Pure360

Maintaining relevant personalisation tactics during the coronavirus crisis

Maintaining relevant personalisation tactics during the coronavirus crisis Expert partner: Pure360

Navigating eCommerce in a Changing Climate Expert partner: Visualsoft

What COVID-19 Means for Retailers and Their Commerce Strategies Expert partner: Zoovu

Shoppers trust personal recommendations more than any other brand advertising Expert partner: Mention Me

Listen Up CX Execs. Have you forgotten your most important customer?

Listen Up CX Execs. Have you forgotten your most important customer? Expert partner: Critizr

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2018 RETAIL PREDICTIONS From delivery to packaging

Farfetch and Certona collaborate on AI and personalisation

Marmite puts augmented reality to work in new customer recognition campaign

Quiz trials menswear through standalone website

Asos customers can now use visual search to find the product they're looking for

New technology promises to show shoppers clothing that exactly fits them

House of Fraser deploys data visualisation to improve the customer experience

New augmented reality tool promises to show customers how their redesigned room would look

User-generated content helps lift sales for Dune London

INTERVIEW Rachel Waller of Farfetch on visual social commerce

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Product News

New technology promises to show shoppers clothing that exactly fits them

26 Sep 2017

New augmented reality tool promises to show customers how their redesigned room would look

12 Sep 2017

Farfetch and Certona collaborate on AI and personalisation

29 Aug 2017

Asos customers can now use visual search to find the product they're looking for

10 Aug 2017

Visa and PayPal partnership promises simpler cross-channel payments

18 Jul 2017

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Frontline

Customer retention matters more than ever. Here’s how to manage it Expert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!) Expert partner: eDesk by xSellco

Uncertainty surrounding Magento 1: Shopware publishes migration white paper Expert partner: Shopware

4 Reasons Search Is the Most Critical Issue for Your Brand This Year Expert partner: Yext

Making a meaningful difference through times of crisis Expert partner: Pure360

Maintaining relevant personalisation tactics during the coronavirus crisis Expert partner: Pure360

Navigating eCommerce in a Changing Climate Expert partner: Visualsoft

What COVID-19 Means for Retailers and Their Commerce Strategies Expert partner: Zoovu

Shoppers trust personal recommendations more than any other brand advertising Expert partner: Mention Me

Listen Up CX Execs. Have you forgotten your most important customer? Expert partner: Critizr

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