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Research Articles

Dunelm celebrates continued digital growth as sales increase to £872mn

Performance
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by Katie Searles
Digital Commerce Dunelm Furniture IRUK Top500 Performance

25% of Top500 brands now charging consumers for returns

Delivery
by Paul Skeldon
A quarter of IR Top500 brands and retailers are now charging for returns, often offering limited options and not refunding for nine days
charging for returns Delivery IRUK Top500 returns
Image: Fotolia

How UK Top500 retailers and brands are staying top of the 2022 class

Industry
by Scarlette Isaac
Annual Brands Clothing Covid-19 Customer Delivery Ecommerce Focus Health IRUK Top500 Location Marketplaces Online People Products Retailer Selling UK
Seraphine is now targeting new markets following a stockmarket flotation. Image: screenshot of Seraphine.com

Seraphine floats with a £150m valuation and plans for International and digital expansion

Strategy and Innovation
by Chloe Rigby
Clothing Europe International IRUK Top500 Marketing Other Research Retailer UK

Hattons MD urges retailers to form non-aggression pacts to “put workers first”

COVID-19
by James Pearson
A UK retailer is calling for traditional competitors to agree to suspend their warehouse operations for online fulfilment in a bid to protect the safety...
Brands Covid-19 Data Delivery Grocery Industry IRUK Top500 Marketing Online Retailer UK

RXUK TOP500 How Elite retailers are developing their store experiences

Location
by Chloe Rigby
The role of UK stores is changing, with the RXUK Top500 Elite retailers at the forefront of this change. At a time when customers want...
Amazon Argos Dunelm IRUK Top500 John Lewis Location Marks & Spencer Next RXUK Top500

INTERVIEW Doug Gurr of Amazon on customer obsession

Customer
by Chloe Rigby
Doug Gurr, who leads Amazon in the UK, says its strategy is simple – it starts and ends with the customer
Amazon Delivery IRUK Top500 Strategy and Innovation Technology

Online retailer Studio Retail calls on Lancashire MPs to take action to counter a local skills drain

People
by Chloe Rigby
Accrington online retailer Studio Retail has called on Lancashire MPs and local businesses to lead action to counter a skills drain that it says sees...
IRUK Top500 skills drain Studio Retail

Sainsbury’s uses digital and data to deliver a new generation of convenience stores

Data
by Chloe Rigby
Sainsbury’s has brought data and analytics to bear in designing its new digital-driven convenience store format. The first On the Go shop has...
convenience IRUK Top500 Sainsbury's

Co-op uses headless commerce to expand same-day ecommerce delivery service to 650 branches this year

Strategy and Innovation
by Chloe Rigby
The Co-op plans to expand the same-day delivery service it offers from selected city centre stores to 650 branches by the end of this year
Co-op Digital Goodie headless commerce IRUK Top500
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GUEST COMMENT The future of retail media is the future of all media
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The Very Group launches data-driven creative studio to help advertisers better reach its consumer base through retail media
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