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Research Articles

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EDITORIAL Missguided, the Royal Mail and eBay: from the cost-of-living crisis to the effect of online and sustainability on shopping behaviour

Editorial
31 May 2022
by Chloe Rigby
Today’s InternetRetailing newsletter reflects some major trends in the way that we shop – from the way online shopping is now shaping retail to the...
Analyst Clothing Delivery Editorial Grocery Guest Comment Industry Marketplaces Online Sustainability Theme
Image: Fotolia

Supply chain pressures that have had an impact on Top500 retailers’ delivery promises

Operations and Logistics
20 May 2022
by Chloe Rigby
Annual Books Brands Covid-19 Customer Data Delivery Ecommerce EU Europe Online Other Peak Research Retailer Selling Theme UK

How John Lewis is harnessing 3D visualisation technology to showcase big ticket items

Frontline
21 Feb 2022
by Scarlette Isaac
Customer Department Store Mobile Online Product Products Retailer Selling Technology The Customer Theme
Grocers and delivery apps alike are now focused on faster fulfilment. Image courtesy of Aldi/Deliveroo

British Land focuses on urban logistics as it recalibrates its retail strategy

Delivery
26 Aug 2021
by Chloe Rigby
The commercial and retail property developer today says it has bought an underground car park in London’s financial centre, and a shopping park in...
Customer Delivery Focus Grocery Mobile Online Technology Theme UK
Morrisons expanded its online delivery services during the Covid-19 pandemic. Image courtesy of Morrisons

Morrisons backs bid that values it at £6.3bn and recognises it as well-placed for online shift in the the UK grocery market

Strategy and Innovation
5 Jul 2021
by Chloe Rigby
Analyst Covid-19 Customer Delivery Focus Grocery Industry Manager Mobile Online Other People Products Technology Theme UK Views

EDITORIAL How do shoppers want to buy post-pandemic – and how are retailers responding?

Editorial
27 Apr 2021
by Chloe Rigby
Covid-19 Customer Delivery Editorial Grocery Guest Comment Industry International Location Mobile Online People Research Theme Views
Image courtesy of InPost

Schuh and New Look partner with InPost to offer customers instant return service

Operations and Logistics
22 Apr 2021
by Scarlette Isaac
Delivery Industry Location Marketing Mobile Online Operations and Logistics Research Theme UK
Image: Fotolia

GUEST COMMENT: The payment trends shaping 2021

Guest Comment
11 Feb 2021
by Myles Dawson
Covid-19 Customer Data EU Guest Comment Industry Marketplaces Online Payment People Research Technology The Customer Theme UK
Image: Adobe Stock

What Hotel Chocolat, Card Factory, Aldi and ScS are learning from lockdown

Editorial
29 Sep 2020
by Chloe Rigby
In today’s InternetRetailing newsletter, we’re reporting as retailers from Hotel Chocolat and Card Factory to Aldi and ScS report on what they are...
Covid-19 Customer Delivery Ecommerce Events Guest Comment Health Online Peak Products Theme Views
Halfords illustrates its measures in a film

EDITORIAL How retailers are working to serve customers while keeping them and staff safe

Editorial
31 Mar 2020
by Chloe Rigby
Covid-19 Editorial Guest Comment Online Product Research Theme
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