Customers are showing a willingness to pay a recurrent fee for tools which help them make decisions, increase their knowledge, and manage their everyday lives.
Steffen Schreier, SVP of Product and Portfolio, Proximus Global, looks at why the idea of removing all friction from the customer journey is backfiring for...
Zuora, a provider of subscription billing and revenue management software, has launched a new AI capability that allows users to approve and execute operational tasks...
A challenger has emerged for Shopify in the Norwegian ecommerce market. Co-created by entrepreneur Greg Taube, Famme combines an online store, payments, shipping, point...
CustomerX will bring together senior leaders from across retail, hospitality, travel, leisure and technology to explore how businesses can win a greater share of customer...
New insights from meal-kit provider HelloFresh demonstrate the benefits of unique first-party data to subscription retailers – giving them the ability to spot trends...
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