Suppliers

How John Lewis is harnessing 3D visualisation technology to showcase big ticket items

Frontline

21 Feb 2022

by Scarlette Isaac

Customer Department Store Mobile Online Product Products Retailer Selling Technology The Customer Theme

RetailX Stream Roundup: Global operations, luxury & data

Industry

11 Nov 2021

by Scarlette Isaac

B2B Brands Customer Data Department Store Ecommerce Online People Product Technology The Customer Webinar

John Lewis store format experiments continue with pop-up shops for its Anyday range

Location

26 Oct 2021

by Chloe Rigby

John Lewis is operating pop-up shops to highlight its recently-launched Anyday range – which it says has become its most successful own brand spring launch ever

Covid-19 Customer Department Store Industry Location Online Product Products Research Technology

John Lewis invests in customer experience and delivery capacity as 74% of first-half sales take place online

Strategy and Innovation

16 Sep 2021

by Chloe Rigby

Waitrose expands capacity as grocery sales continue to shift channels

Covid-19 Customer Delivery Department Store Ecommerce Grocery Online Peak Press Products Research Retailer The Customer UK

Department stores ‘must adapt’ further to omnichannel in order to survive

Location

27 Aug 2021

by Chloe Rigby

Department store retailers must adapt quickly if they want to survive. That’s the warning following new research that suggests the UK has lost 83...

Debenhams Department Store House of Fraser John Lewis shift online

Shoppers spend less online and offline in July than in June amid transport delays and a shift towards eating out

Industry

20 Aug 2021

by Chloe Rigby

Shoppers spent less online and offline in July than a month earlier, according to the latest official retail sales figures, as they ate out rather...

Brands Clothing Consultancy Covid-19 Data Department Store Ecommerce Europe Grocery Industry Marketing Online Other Peak People Physical Store Software UK

John Lewis expands online distribution capacity

Operations and Logistics

16 Aug 2021

by Chloe Rigby

Clothing Customer Delivery Department Store Ecommerce Events Online Peak Products Research Retailer Technology UK

Quiz sales in recovery as shops and hospitality start to reopen from Covid-19 lockdowns

Strategy and Innovation

12 Jul 2021

by Chloe Rigby

Quiz sales started to recover both online and offline during the spring and early summer, as shops reopened and hospitality venues started to trade once...