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Retailers set to drive boom in business messaging on SMS, WhatsApp and RCS

Retailers set to drive boom in business messaging on SMS, WhatsApp and RCS


New products, new distribution centre and new marketing push: how Waitrose plans to win back Ocado customers

New products, new distribution centre and new marketing push: how Waitrose plans to win back Ocado customers


AO adopts AI in its mobile division to continue customer service-led growth

AO adopts AI in its mobile division to continue customer service-led growth


Bazaarvoice adds Curalate’s visual commerce solutions as Gen Z brings social, influence and images together

Bazaarvoice adds Curalate’s visual commerce solutions as Gen Z brings social, influence and images together


Discounting and loyalty drive post-COVID sales – but how do you engage shoppers that hate loyalty cards?

Discounting and loyalty drive post-COVID sales – but how do you engage shoppers that hate loyalty cards?


Smartphones drive UK internet use to an all-time high: what does it mean for retailers?

Smartphones drive UK internet use to an all-time high: what does it mean for retailers?


How THG Ingenuity is working with beauty brands from Elemis to Burt’s Bees to to sell direct to customers

How THG Ingenuity is working with beauty brands from Elemis to Burt’s Bees to to sell direct to customers


Half of UK shoppers unwilling to share their personal data with retailers – but still want a personal experience

Half of UK shoppers unwilling to share their personal data with retailers – but still want a personal experience


Spanish start-up bank Bnext links mcommerce and banking in new step for both sectors

Spanish start-up bank Bnext links mcommerce and banking in new step for both sectors

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