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EDITORIAL How the balance between online and the store continues to shift as a result of Covid-19

03 Jul 2020by Chloe Rigby

GUEST COMMENT How retailers should be using AR

03 Jul 2020by Marc Uible

GUEST COMMENT How tech is driving the reinvention of the High Street

02 Jul 2020by Stefan Spendrup

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The 2020 RXEU Europe Growth 3000

In the first RXEU Growth 3000 report, we publish the list of 3,000 companies that follow our previously-published RXEU Top500.

Operations & Logistics

Strategy & Innovation

Most shoppers will still steer clear of the high street and shop online post-Covid: study

Location

Land Securities says most of its retail tenants have not paid their June rent, although shopper spending now running at 80% of last year as stores reopen

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First RXEU Growth 3000 report now available to download

02 Jul 2020by Chloe Rigby

The first RXEU Growth 3000 index, published in association with Rakuten Advertising and Ingenico ePayments, is now available to download. The report offers new insights into a how up-and-coming retailers across Europe trade, and sets the context of an extraordinary year, in which Covid-19, Brexit and the environmental transition are setting a fast pace of change.

Pets At Home commits to next generation customer engagement across all channels based around mobile

01 Jul 2020by Paul Skeldon

Pets At Home continues to become one of the most mobile-centric bricks and clicks retailers and is driving ahead with using mobile to offer a unified customer experience with adoption of a microservices-based Saas platform to drive retail operations and customer engagement.

Mobile Pets at Home Strategy and Innovation

Retail and hospitality apps could be key to track and trace in UK, tech insider says

01 Jul 2020by Paul Skeldon

Mobile apps designed for retailers and hospitality venues to improve customer safety and experience during COVID-19 could hold the key to kickstarting the effective implementation of a track and trace app in the UK.

Covid-19 Location Mobile

IKEA’s elephant in the room and other experiments in home technology

01 Jul 2020by Paul Skeldon

Homeware sales are booming in lockdown, but for IKEA there is an elephant in the room: a massive, 8 foot high one made out of balloons.

Ikea Mobile Strategy & Innovation Strategy and Innovation Technology

How Apple’s tweaks to iOS 14 could be a game changer for ecommerce apps

25 Jun 2020by Paul Skeldon

Six key updates to iOS introduced by Apple at its World Wide Developer Conference (WWDC) 2020, could revolutionise retail apps – here’s how

apps iOS Mobile

O2 offers the queuing, appointment and motion tools that helped it open its stores to all retailers

25 Jun 2020by Paul Skeldon

Mobile operator O2 is looking to help retailers get back to business as lockdown eases with a suite of mobile tools that can help manage socially distanced retail.

Covid-19 Location Mobile

Smartphones drive UK internet use to an all-time high: what does it mean for retailers?

24 Jun 2020by Paul Skeldon

More than four fifths of consumer time spent online is now done on a smartphone – and that was before the coronavirus pandemic – and is causing a shift in consumer behaviour.

Customer Marketing Mobile

UPDATED Coronavirus round-up Next, Dunelm should expect lower sales, Burger King looks to apps to drive distanced dining, shop rents fall 90% and vinyl records sell well online

24 Jun 2020by Paul Skeldon

Covid-19 Industry Mobile

Forever 21 launches online in UK and mainland Europe with localised services

17 Jun 2020by Paul Skeldon

US-based fashion retailer Forever 21 has accelerated its ecommerce plans and has gone live with a new online store and transactional app in the UK.

Forever 21 Industry International Mobile

Shopping apps reap ‘Golden age of m-commerce’ as shoppers go mobile in lockdown

17 Jun 2020by Paul Skeldon

Retail is entering a ‘Golden age of m-commerce’ driven by apps, according to a new study that finds customer engagement has gone up 40% through the channel and cost of acquisition has halved

apps Mobile