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Wickes and Toolstation see the benefit as DIY and trade demand shift online

Wickes and Toolstation see the benefit as DIY and trade demand shift online

02 Mar 2021by Chloe Rigby
Wickes and Toolstation both benefited from the strong online appetite for tools and equipment as traders tackled essential work and homeowners improved their houses during a year disrupted by Covid-19 lockdowns
Covid-19CustomerDeliveryOnlineResearchRetailerThe CustomerUK
Homebase, Boohoo, The Fragrance Shop among the first customers for new buy-now-pay-later entrant to the UK market

Homebase, Boohoo, The Fragrance Shop among the first customers for new buy-now-pay-later entrant to the UK market

02 Mar 2021by Chloe Rigby
It’s the first time that Homebase will use the fast-growing payment type. Its partnership with Zip operates both online and in its stores
CustomerEcommerceOnlinePaymentProductsResearchRetailerTechnologyUK
Hotel Chocolat sees more than half of sales start online as digital ‘more than mitigates’ retail disruption

Hotel Chocolat sees more than half of sales start online as digital ‘more than mitigates’ retail disruption

02 Mar 2021by Chloe Rigby
Virtual tastings, subscriptions and online sales have all helped Hotel Chocolat to counteract the effects of Covid-19 disruption in a pivot to digital
Covid-19CustomerOnlinePeakPeopleResearchRetailerSubscriptionUK
Retailers based in Great Britain could stop selling to Northern Ireland within weeks unless alternative to Northern Ireland Protocol is found: study

Retailers based in Great Britain could stop selling to Northern Ireland within weeks unless alternative to Northern Ireland Protocol is found: study

23 Feb 2021by Chloe Rigby
Almost two-thirds of retailers and brands based in Great Britain say they will have to stop selling their goods to Northern Ireland unless new trading arrangements can be put in place within weeks, according to a new survey
AgencyBrandsCustomerDataEcommerceEUEventsInternationalOtherProductsSellingUK
How retailers from supermarkets to department stores are working to improve their sustainability in 2021

How retailers from supermarkets to department stores are working to improve their sustainability in 2021

18 Feb 2021by Chloe Rigby
Multichannel retailers from John Lewis to Sainsbury’s, Aldi and Asda are continuing to introduce fresh ways to improve their sustainability as they move into 2021. Plus, eBay says demand is growing on its marketplace for the recycled and refurbished furniture sold by sellers including Clear Cycle
BrandsCustomerDepartment StoreGardenHome and GardenManagerOnlineOtherPeopleProductProductsRetailerThe CustomerUK
Five ways that customer expectations are changing: what the research says

Five ways that customer expectations are changing: what the research says

18 Feb 2021by Chloe Rigby
Shoppers’ expectations are changing as retail shifts further online during the Covid-19 pandemic, research suggests. We round up the latest findings on how customers now want to buy – and what that means for retailers and brands
BrandsCovid-19CustomerDataDeliveryEcommerceGroceryMobileOnlinePaymentPeopleProductResearchTechnologyUK
Digital investment could boost the value of UK retail by £21bn by 2040: study

Digital investment could boost the value of UK retail by £21bn by 2040: study

16 Feb 2021by Chloe Rigby
Investment in digital technologies could add £11bn (+3.6%) to the value of the UK retail sector by 2030, and £21bn (+6.2%) by 2040, helping the industry to recover from the effects of the Covid-19 pandemic, a new study suggests
Covid-19CustomerDataHealthIndustryOtherPeopleResearchThe CustomerUK
UK retailers and wholesalers report growing challenges when it comes to imports and exports

UK retailers and wholesalers report growing challenges when it comes to imports and exports

15 Feb 2021by Chloe Rigby
A growing number of UK retailers and wholesalers are finding their ability to import and export is challenged as a result of transport costs, customs duties and disruption at the border, official figures suggest
EUEuropeInternationalMarketingPRResearchUKUnited Kingdom
More shoppers visited UK stores last week than in previous weeks – despite lockdown and snowy weather

More shoppers visited UK stores last week than in previous weeks – despite lockdown and snowy weather

15 Feb 2021by Chloe Rigby
Shoppers appeared to be more willing to venture out to UK stores last week than in previous weeks, despite the continued lockdown and snowy weather across large parts of the UK, the latest footfall figures suggest. But visitor numbers are still well down on the same time last year
OnlinePeopleUK
Half of UK exporters facing difficulties with post-Brexit rules for trade with European Union countries; a third of UK shoppers now avoid buying from Europe: surveys

Half of UK exporters facing difficulties with post-Brexit rules for trade with European Union countries; a third of UK shoppers now avoid buying from Europe: surveys

11 Feb 2021by Chloe Rigby
Half of UK exporters say they are having difficulties adapting to the new rules for trade with European Union countries; a third of UK shoppers avoid buying from Europe since Brexit: surveys

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