Videos

Dunelm celebrates continued digital growth as sales increase to £872mn

Performance

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14 Feb 2024

by Katie Searles

Digital Commerce Dunelm Furniture IRUK Top500 Performance

25% of Top500 brands now charging consumers for returns

Delivery

12 Oct 2022

by Paul Skeldon

A quarter of IR Top500 brands and retailers are now charging for returns, often offering limited options and not refunding for nine days

charging for returns Delivery IRUK Top500 returns

Seraphine floats with a £150m valuation and plans for International and digital expansion

Strategy and Innovation

13 Jul 2021

by Chloe Rigby

Clothing Europe International IRUK Top500 Marketing Other Research Retailer UK

Hattons MD urges retailers to form non-aggression pacts to “put workers first”

COVID-19

24 Mar 2020

by James Pearson

A UK retailer is calling for traditional competitors to agree to suspend their warehouse operations for online fulfilment in a bid to protect the safety...

Brands Covid-19 Data Delivery Grocery Industry IRUK Top500 Marketing Online Retailer UK

RXUK TOP500 How Elite retailers are developing their store experiences

Location

25 Feb 2020

by Chloe Rigby

The role of UK stores is changing, with the RXUK Top500 Elite retailers at the forefront of this change. At a time when customers want...

Amazon Argos Dunelm IRUK Top500 John Lewis Location Marks & Spencer Next RXUK Top500

INTERVIEW Doug Gurr of Amazon on customer obsession

Customer

18 Feb 2020

by Chloe Rigby

Doug Gurr, who leads Amazon in the UK, says its strategy is simple – it starts and ends with the customer

Amazon Delivery IRUK Top500 Strategy and Innovation Technology

Co-op uses headless commerce to expand same-day ecommerce delivery service to 650 branches this year

Strategy and Innovation

13 Feb 2020

by Chloe Rigby

The Co-op plans to expand the same-day delivery service it offers from selected city centre stores to 650 branches by the end of this year

Co-op Digital Goodie headless commerce IRUK Top500

Online retailer Studio Retail calls on Lancashire MPs to take action to counter a local skills drain

People

13 Feb 2020

by Chloe Rigby

Accrington online retailer Studio Retail has called on Lancashire MPs and local businesses to lead action to counter a skills drain that it says sees...

IRUK Top500 skills drain Studio Retail