Customers are showing a willingness to pay a recurrent fee for tools which help them make decisions, increase their knowledge, and manage their everyday lives.
Consumer spending on subscriptions continues to grow faster than overall spending, with entertainment, retail memberships and information services driving the latest wave of growth.
Steffen Schreier, SVP of Product and Portfolio, Proximus Global, looks at why the idea of removing all friction from the customer journey is backfiring for...
Zuora, a provider of subscription billing and revenue management software, has launched a new AI capability that allows users to approve and execute operational tasks...
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