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EDITORIAL AO, Naked Wines and THG report strong pandemic performances – but can it last as the UK starts to emerge from Covid-19?
16 Apr 2021
by Chloe Rigby
GUEST COMMENT The who, what and where of personalised service
16 Apr 2021
by Lynne Capozzi
GUEST COMMENT Four big ways the big four can win with ecommerce shoppers
15 Apr 2021
by Callum Saunders
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As stores reopen, are shoppers returning – and what are the implications for online sales?
Delivery
Ocado plans robotic in-kitchen deliveries and self-driving delivery vehicles as it takes £10m stake in autonomous technology specialist
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Insight and analysis into mobile commerce that has become an inevitable part of retailers' multichannel strategy.
EDITORIAL How reopening of stores will usher in more changes to retail than we have seen to date
15 Apr 2021
by Paul Skeldon
The re-opening of physical retail is an exhilarating prospect after a year of disruption, but it comes with some real challenges for many retailers
Mobile
14 Apr 2021
Etsy doubles revenue in 2020, with half of sales now on mobile
224
Mobile
14 Apr 2021
Flying Tiger Copenhagen and MUJI tap into App Clips to create a rapid mobile self-checkout service
792
Mobile
14 Apr 2021
Co-op store pilots use of real-time stock updates to help drive footfall safely
194
Mobile
14 Apr 2021
The use of interactive messaging and chatbots is set to transform omni-channel retail into conversational commerce worth $290bn, study predicts
175
Editorial
08 Apr 2021
EDITORIAL Time to make ecommerce work for everyone
117
COVID-19
08 Apr 2021
March footfall bodes well for 12 April reopening; IKEA’s plans for store traffic; Boots using mobile to keep in-store staff safe; offers need to be consistent across channels
268
View More Articles
Comments
Retail experts share their observations and opinions
GUEST COMMENT The who, what and where of personalised service
16 Apr 2021
by Lynne Capozzi
GUEST COMMENT Four big ways the big four can win with ecommerce shoppers
15 Apr 2021
by Callum Saunders
GUEST COMMENT Managing the unpredictable with better data
13 Apr 2021
by Aaron Goldman
GUEST COMMENT Online shopping and the high street: time to learn from the digital insurgents
13 Apr 2021
by Steve Barrett
GUEST COMMENT Well-funded, easily distributed and ESG compliant: retail’s post pandemic winners
09 Apr 2021
by Nigel Parson
GUEST COMMENT What is a power shopper and are you doing enough to attract them?
08 Apr 2021
by Mark Kirschner
GUEST COMMENT Ultra-fast grocery fulfilment ready to accelerate post-lockdown
06 Apr 2021
by Chris Moss
GUEST COMMENT: Retail brands should stop underestimating podcasts
01 Apr 2021
by Chris Beer
GUEST COMMENT How retail finance teams can help plan for unpredictable trends
30 Mar 2021
by Warwick Haycock
GUEST COMMENT Life after lockdown – what’s next for retail
26 Mar 2021
by Guy Elliott
GUEST COMMENT Driving customer service excellence in 2021
25 Mar 2021
by Jonathan Allan
GUEST COMMENT Retail opportunity: The changing shape of retail peak periods
23 Mar 2021
by Nic Pentelow
View All Comments
Frontline
Feedback from the frontline of multichannel retail
Take caution to avoid the common pitfalls when starting your multi-channel strategy
Company Spotlight: Avalara
The missing piece of the puzzle: why I love ecommerce
Software Solutions for Retail — Should You Build or Buy Them?
Company Spotlight: Findologic
Consumers tell retailers convenience is king, so how do you win the sale every time?
How Rab and Lowe Alpine improved their retail partner experience using Canto
Spotlight: ACI Worldwide
Former Magento Lead Evangelist Ben Marks joins Shopware as Director
Company Spotlight: Zip
How product content has become essential in post-pandemic Ecommerce
5 strategies to create seamless omnichannel experiences
View More Frontline
Most Viewed
Tesco app update adds barcode scanning to check on local stock
GUEST COMMENT Retailers’ enthusiasm for digital signage and wi-fi requires network investment
New EU regulation will require a two-factor payment authentication to protect retailers: Mastercard
The barcode is officially 40 years old today – and it has been key to ecommerce
Barclays moves all wearables from bPay to PingIt, as the bank pushes mobile and wearable payments
Member-only, buy-direct shopping app Wholee Prime launches in UK
Social influencers have led to the rise in fast fashion, with 30% of shoppers using Instagram for inspiration
CASE STUDY Zara: augmenting its retail reality
Microsoft working on check-out free tech for retailers, Walmart viewing with interest
Co-op rolls out online shop and two-hour food delivery service in UK
COVID-19
RetailX Coronavirus Consumer Confidence Tracker - 25th March
RetailX Coronavirus Consumer Confidence Tracker - 11th March
Latest Mobile News
March footfall bodes well for 12 April reopening; IKEA’s plans for store traffic; Boots using mobile to keep in-store staff safe; offers need to be consistent across channels
08 Apr 2021
First ‘Tap & Pay-over-time’ payment service goes live in the UK
08 Apr 2021
Remote selling via WhatsApp opens potential new revenue stream for retailers
07 Apr 2021
Home deliveries for customers with disabilities set to be transformed with AI
07 Apr 2021
Interactive live-streaming ecommerce platform brings entertainment commerce to the UK
07 Apr 2021
View More Articles
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Ecommerce Delivery Benchmark Report 2021 - Thriving in the All-Delivery economy
4 top approaches for adapting to flexible retail
Sizing up the apparel ecommerce industry
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