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AI and ChatGPT woven into solution to manage customer interactions and reviews

Technology
by Paul Skeldon
Uberall has turned to AI and ChatGPT to help location-based businesses deliver and manage information, reviews and stock data
AI ChatGPT reviews Technology
Online reviews are where consumers are venting

GUEST COMMENT Six easy ways to get more Google reviews for your business

Growth 2000
by Paul Skeldon
From higher rankings to increasing your online reputation and brand visibility, Google reviews can boost your business for completely free
Google Growth 2000 Limited reviews

How FatFace lifted conversions using UGC-based social proof messaging

Marketing
by Paul Skeldon
Integrating reviews with social proof delivered an additional 1.71% conversion rate uplift for FatFace
Bazaarvoice FatFace Marketing reviews social proof UGC user generated content
Online reviews are where consumers are venting

Reviews drive 80% of sales and a third of consumers see them as most important purchasing consideration 

Customer
by Paul Skeldon
More than 80% of purchases are impacted by reviews, with almost a third of consumers seeing them as the most important consideration when looking to...
Growth 2000 reviews WorldFirst YouGov

42% of consumers fear brands’ censorship of online reviews is endangering free speech…

Customer
by Paul Skeldon
Study reveals majority of consumers would stop using platforms if they knew that they were censoring reviews
Customer Marketing Mobile reviews

… while 72% of consumers are calling for a new set of standards to combat fake reviews

Customer
by Paul Skeldon
In light of Trustpilot sensing that consumers are getting edgy about the efficacy of reviews, research conducted by digital marketing company, Bazaarvoice Inc among more...
Customer Marketing Mobile reviews

Three-quarters of consumers rely on online reviews to help them purchase products

Customer
by Paul Skeldon
Word of mouth still plays a crucial role in shaping customer opinion, so providing a consistent customer experience is key – and that means on mobile...
Customer Marketing Mobile reviews
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