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Strategy and Innovation

Focuses on how retailers can stand out from the competition in an ever-changing multichannel retail market.
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The Works’ ecommerce exit: a long time coming? Industry insight suggests yes

24 Mar 2026

by Amanda Vlietstra

The Works’ decision last week to shut down its transactional website was positioned as a decisive return to a store‑first strategy after years of underperforming online sales.
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