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GUEST COMMENT The cost of doing nothing in the changing retail world

23 May 2019by Craig Summers

EDITORIAL Pets at Home understands its shoppers, M&S less so

22 May 2019by Paul Skeldon

EDITORIAL How Halfords, Topps Tiles and Shoe Zone are finding the benefits of multichannel

21 May 2019by Chloe Rigby

View all research reports

IREU Top500 Dimension Report: Mobile and Cross-Channel, February 2019

At the centre of this report is the idea of enabling customers to buy goods in ways that suit them.

Operations & Logistics

Strategy & Innovation

Cdiscount and Franprix combine online and offline presence

Selling

El Corte Inglés sells La Liga tickets through 3D online experience

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Themes Gateway

The latest news, opinion, research and videos from the different industry themes across the site.

Marketing

Insight into retailer's performance, on key marketing channels such as social media, email and mobile.

One in three Europeans ready to abandon brands when customer experience falls short, finds Adobe

INTERVIEW Tom Summerfield of Footasylum and Richard Potter of Peak on how machine-learning can change the way that retailers sell, from the website and app through to the store

INTERVIEW Tom Summerfield of Footasylum and Richard Potter of Peak on how machine-learning can change the way that retailers sell, from the website and app through to the store

DealMaker London highlights: Delivering marketing results through data Sponsored

View All Marketing

Product

Insight into retailers' products, the way they are developed, bought and merchandised in store and online to ensure growth and profitability.

River Island introduces machine learning to improve store stock forecasting

Albert Heijn acquires start-up to expand online lifestyle offering

Quiz trials menswear through standalone website

View All Product

Mobile

Insight and analysis into mobile commerce that has become an inevitable part of retailers' multichannel strategy.

EDITORIAL Pets at Home understands its shoppers, M&S less so

Lulu Guinness launches onsite social commerce

M-commerce sales fell by a fifth in April, while ecommerce remained subdued: IMRG

View All Mobile

Selling

Insight into retailers' cross-channel selling techniques including personalisation, promotional offers that increase a conversion rate.

El Corte Inglés sells La Liga tickets through 3D online experience

Albert Heijn launches automated discounts to cut food waste

IKEA franchisee invests in Indian home decor personalisation start-up

View All Selling

Analysis into the spikes of activity brought on by peak shopping periods, delivering a better understanding of how to shape offers and develop an infrastructure to drive value from a tipping point in trading.

Valentine's Day sales look set to rise in 2019

Online sales prove Christmas gift for Ahold Delhaize, Carrefour and Hugo Boss

Online sales prove Christmas gift for Ahold Delhaize, Carrefour and Hugo Boss

WEEK IN PEAK Bonmarché, WH Smith, Hotel Chocolat and Studio on their multichannel Christmas trading performances

WEEK IN PEAK Bonmarché, WH Smith, Hotel Chocolat and Studio on their multichannel Christmas trading performances

View All Peak

Strategy and Innovation

Focuses on how retailers' can stand out from the competition in an ever-changing multichannel retail market.

El Corte Inglés sells La Liga tickets through 3D online experience

Retailers must do more to increase personalisation and replicate the high conversion rate of in-store interactions, study recommends

Online and in-store services combine to lift Halfords sales, though costs and a mild winter hit profitability

View All Strategy and Innovation

Industry

Focus on the retail industry and the upcoming trends that will change the shape of the industry.

Pets at Home’s experience-led strategy starts to deliver results

M&S forced to rethink restructuring plan as sales and profits slump for third straight year

Retailers must do more to increase personalisation and replicate the high conversion rate of in-store interactions, study recommends

View All Industry

Operations and Logistics

Examines the area that holds a winning formula when it comes to delivery, collection and returns.

Deliver Conference takes place in June with InternetRetailing and eDelivery as media partners

Deliver Conference takes place in June with InternetRetailing and eDelivery as media partners

The Works opens 500th store after year of double digit sales growth - but says profits may be at the lower end of expectations

Migros launches click and collect points with Swiss Post

View All Operations & Logistics

Location

Cdiscount and Franprix combine online and offline presence

GUEST COMMENT The cost of doing nothing in the changing retail world

M&S forced to rethink restructuring plan as sales and profits slump for third straight year

View All Location

Marketplaces

Insight into a growth of marketplaces and their place in retailers' international expansion plans, with a focus on global juggernauts including Amazon and eBay.

MediaMarkt Iberia launches store on eBay

InternetRetailing welcomes retail Ronaldos for Ecommerce Cup 2019

Casino Group to sell products on Amazon, roll out parcel lockers

View All Marketplaces

Technology

Focuses on the emerging technologies that are set to transform the way retailers use data to create more personalised experiences. With an in-depth analysis on cloud platforms, artificial Intelligence and virtual reality.

Ocado wins shareholder backing for joint venture with M&S – while Waitrose presses ahead with plans to triple its online grocery sales

22bn retail chatbot interactions by 2023 could save retailers £500m, study shows

INTERVIEW Tom Summerfield of Footasylum and Richard Potter of Peak on how machine-learning can change the way that retailers sell, from the website and app through to the store

View All Technology

Customer

Insight into creating and retaining customer loyalty, improving shopping experience and services by tracking an evolving consumerism behaviour.

Topps Tiles aims to inspire customers online and in-store

Asda puts its focus firmly on the customer

Boots Advantage Card holders can now collect points on their mobile and spend them in-store

View All Customer

International

Focuses on a vast array of retailers' that have expanded recently, showcasing their international strategies and where their next priorities lay.

Cotton Traders re-platforms to meet mobile and international expansion demands

Domino’s Pizza reports strong sales online in the UK and Ireland, but a weaker result in international markets

High-end London shopping street embraces WeChat Pay in bid to attract Chinese shoppers

View All International

Albert Heijn launches automated discounts to cut food waste

21 May 2019

Online and in-store services combine to lift Halfords sales, though costs and a mild winter hit profitability

21 May 2019

M-commerce sales fell by a fifth in April, while ecommerce remained subdued: IMRG

21 May 2019

Digital and Big Box stores underpin Shoe Zone's first-half profitability

21 May 2019

IKEA franchisee invests in Indian home decor personalisation start-up

21 May 2019

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