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Themes

Omnichannel out of reach for most retailers: study

Omnichannel out of reach for most retailers: study

19 Mar 2014by Chloe Rigby
The long-standing aim of omnichannel retailing is simply phrased: to give customers a seamless experience across channels, whether they’re in the store, on the website or using their mobile device.
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Mothercare hunts new chief executive after the man hired to lead it to a multichannel future resigns

Mothercare hunts new chief executive after the man hired to lead it to a multichannel future resigns

24 Feb 2014by Chloe Rigby
Mothercare is starting a search for a new chief executive after Simon Calver, the ecommerce expert brought in to lead the business into a multichannel future, stepped down with immediate effect.
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Traditional retailers outperform pureplays on crosschannel customer experience: study

Traditional retailers outperform pureplays on crosschannel customer experience: study

07 Feb 2014by Chloe Rigby
Traditional retailers outperform pureplay sellers when it comes to crosschannel customer experience, new research suggests.
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Tech sector output grows at its fastest level for 10 years: study

Tech sector output grows at its fastest level for 10 years: study

28 Jan 2014by Chloe Rigby
Output from the tech sector is growing at its fastest for 10 years, according to new figures.
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Ecommerce grows at its fastest rate for three years over Christmas

Ecommerce grows at its fastest rate for three years over Christmas

10 Jan 2014by Chloe Rigby
Online sales grew by 19.
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Online sales boosted by almost a third at Christmas: early figures

07 Jan 2014by Chloe Rigby
Online sales rose by almost a third over Christmas, according to new figures.
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Women turn to online shopping to stretch money

07 Jan 2014by Chloe Rigby
Women of all ages are turning to to the internet and online retail to make their money stretch further, according to new research.
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How shoppers bought, delivered and returned out of hours this Christmas

How shoppers bought, delivered and returned out of hours this Christmas

03 Jan 2014by Chloe Rigby
It’s clear that consumers have been buying through a variety of sales channels over this Christmas period.
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Silver surfers show their online confidence: research

Silver surfers show their online confidence: research

17 Dec 2013by Chloe Rigby
Britain’s tech savvy senior citizens are powering ahead when it comes to confident online shopping, new research suggests.
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UK online shoppers spend more, and more often, than those in any other major economy: Ofcom

UK online shoppers spend more, and more often, than those in any other major economy: Ofcom

13 Dec 2013by Chloe Rigby
People living in the UK shop online more often, and spend more when they do so, than in any other major economy, a new Ofcom report suggests.
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