Next today set out how it sees its business changing in the longer term as sales continue their historic move from the store to online. The update came as the fashion-to-homewares retailer, ranked Leading in IRUK Top500 research, reported full-year figures.
February’s unexpectedly warm weather inspired a revival in online retail sales last month, as the industry recorded its strongest growth in six months, according to the IMRG Capgemini eRetail Sales Index
Department stores face a special challenge in the changing retail environment – with brands able to sell directly, they need to focus on experience and customer experience to stay relevant. And analysts at Forrester believe they know how to make it happen.
One year on from the Cambridge Analytica data scandal, Generation Z in the UK substantially prefers Instagram to Facebook, while YouTube has lost its crown as online influencer of choice, according to two new studies
At least 60% of consumers in Germany, the UK and US say they engage equally with online and offline shopping channels, suggesting that multichannel is certainly becoming the new norm. Only France, at 35%, was lagging behind the trend, with 44% saying they primarily or only shop in stores
Asos today posted a 13% rise in group revenues and in retail sales in the latest quarter of its financial year. It said that it was winning more customers who were ordering more frequently, but were spending slightly less each time.