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CASE STUDY: John Lewis on customer-centric delivery

CASE STUDY: John Lewis on customer-centric delivery


Luxury brand, luxury tech: Why Rituals opted for Apple when going mobile

Luxury brand, luxury tech: Why Rituals opted for Apple when going mobile


Majority of UK retailers see Digital Transformation as business critical, IR study finds

Majority of UK retailers see Digital Transformation as business critical, IR study finds


Sephora ends shipping from US site to UK as traffic there lags

Sephora ends shipping from US site to UK as traffic there lags


Omnichannel retail experience is key to the survival of High Street brands, believe half of UK shoppers

Omnichannel retail experience is key to the survival of High Street brands, believe half of UK shoppers


EDITORIAL Leading IRUK Top500 retailers are becoming casualties as the way consumers shop changes

EDITORIAL Leading IRUK Top500 retailers are becoming casualties as the way consumers shop changes


Seven days into its new ownership, House of Fraser's website is offline, while its online orders and deliveries are cancelled

Seven days into its new ownership, House of Fraser's website is offline, while its online orders and deliveries are cancelled


Homebase closes 42 stores – blame Australians not the internet?

Homebase closes 42 stores – blame Australians not the internet?


Department stores saw record online sales in July: ONS

Department stores saw record online sales in July: ONS


INTERVIEW Bruce MacInnes of BrandAlley on the importance of meeting customer expectations

INTERVIEW Bruce MacInnes of BrandAlley on the importance of meeting customer expectations

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