The coronavirus pandemic has seen a rapid change in how people shop. It has ushered in many of the changes retail has been facing over the past few years at break-neck speed. But the pace of change is likely to continue.

Marketing Mobile

Snapchat taps into social selling boom with launch of dynamic ads

03 Jun 2020by Paul Skeldon

To tap into the swift shift in D2C and retailer ecommerce brought about by the coronavirus pandemic, Snapchat has joined the social media foray into ecommerce with the launch of dynamic ads.

Growth 2000 Marketing Mobile Selling snapchat Social Commerce

New lockdown habits here to stay as ‘most plan to keep spending more frequently online’ says Visa

03 Jun 2020by Paul Skeldon

As restrictions on non-essential retail begin to lift, the research reveals that many of our new shopping habits will be here to stay, with two fifths (41%) shopping online more frequently the majority (74%) of those will continue to do so.

Customer Industry Mobile Payment

77% of consumers say they have bought more during lockdown and will continue to do so

03 Jun 2020by Paul Skeldon

Now used to physical stores being closed and despite the potential for a significant recession, 77% of all consumers who have purchased more online during the lockdown expect to continue to do so after it has ended.

Covid-19 Customer

eBay outlines ‘lockdown spend trends’ and points to how important ‘live’ data is to tapping into the ecommerce boom

03 Jun 2020by Paul Skeldon

New insights released by eBay reveal how shopping habits shifted as the UK entered lockdown on 23 March 2020 and, as all but essential physical stores closed doors, online became the default way the nation shopped.

Covid-19 Growth 2000 Industry Marketing

UK retailers turn to digital to survive pandemic – and view it as a long term strategy

03 Jun 2020by Paul Skeldon

As a result of Covid-19, two-thirds (60%) of UK retail companies are overhauling their business strategies, with almost half (42%) looking to invest in digital.

Covid-19 digital Growth 2000 Industry Mobile

Mobile operator Three fills customer service gap online with better Q&A

03 Jun 2020by Paul Skeldon

With its stores shut, mobile network operator and phone retailer Three has seen improved online sales and service levels after focussing on how to better answer customer questions on its web and mobile sites.

Industry Mobile Selling

‘Rags to riches’: new UK upcycling marketplace launches to promote sustainable shopping

03 Jun 2020by Paul Skeldon

UK-based online marketplace Luxecycled, which is pioneering the way for more sustainable fashion, homeware, jewellery, accessories, furniture and other seasonal goods has opened, digitally at least, to the public.

Growth 2000 luxury Marketplaces Sustainability