IMRG anticipates growth of just 2-3% for the Black Friday period – defined as an eight-day period running from 25 November through 2 December – the lowest forecast the organisation has ever put out for peak – and warns that even that is being optimistic: growth good be flat or negative

Veterans' and Singles' Days drive an early start to peak, with mobile growing strongly, Adobe data shows

13 Nov 2019by Paul Skeldon

Holiday shopping season has started early – driven by Veterans’ Day and Singles’ Day in the US and China, as well as many shoppers looking for early bargains

Mobile Peak

Black Friday and Singles’ Day: bigger than Christmas and the January sales

13 Nov 2019by Paul Skeldon

Sales in Black Friday week already top Christmas revenues in Great Britain, France, Germany, Italy, Spain, Poland and Brazil. In China, Singles’ Day is the most important promotion opportunity, generating tripled revenues compared to an average week

Growth 2000 International Peak

Facebook launches Facebook Pay wallet that works across all its apps as it drives into ecommerce

13 Nov 2019by Paul Skeldon

Facebook has joined the growing throng of companies offering a payment service, with the launch of Facebook Pay this week.

Growth 2000 Mobile Payment Social Commerce

Online retailers urged to improve website accessibility for all abilities in light of Purple Tuesday

12 Nov 2019by Paul Skeldon

As 12 November 2019 marks Purple Tuesday, a day dedicated to the awareness of the purple pound – the spending power of disabled people – web design experts are calling for online retailers to improve their website accessibility, as customer experience for disabled people lags behind progress made in physical stores

Customer Growth 2000 Operations and Logistics Purple Tuesday Technology User experience

Half of UK CIOs and CTOs invest in in-store digital capabilities to replicate the convenience of online services…

12 Nov 2019by Paul Skeldon

More than half (51%) of UK retail CIOs and CTOs are investing in up-to-date pricing and quicker payment options in-store in a bid to improve their physical infrastructures to match the online shopping experience, according to new research

in-store Location Mobile

… while sensory experiences increase in-store sales by 10%

12 Nov 2019by Paul Skeldon

Sensory marketing has a positive emotional, cognitive and behavioural impact on shoppers in-store, with shoppers spending up to six minutes longer in the shop leading to sales increases of up to 10%

in-store Location Marketing

Carrefour focuses on core business with Rue du Commerce sale

12 Nov 2019by Alex Sword

Carrefour is planning to sell its online electronics site to a pure-play ecommerce company.

Oasis drives 4.57% online conversion uplift using social proof messaging

12 Nov 2019by Paul Skeldon

Fashion retailer Oasis is using social proof messaging on its UK website to validate its shoppers’ buying decisions. Since adding the software in July 2019 it has seen conversion rate uplift of 4.57%.

Industry Marketing Mobile Oasis Social Commerce Technology

Quiz adds sizing and personalisation tech to its website to aid conversion

12 Nov 2019by Paul Skeldon

Quiz, the British fast fashion retailer, has partnered with fashion personalisation platform True Fit to integrate its True Confidence solution onto Quiz’s e-commerce site

Industry Quiz Technology

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Black Friday and Christmas growth set to be low or non-existent, predicts IMRG

Veterans' and Singles' Days drive an early start to peak, with mobile growing strongly, Adobe data shows

Themes

Black Friday and Christmas growth set to be low or non-existent, predicts IMRG

Veterans' and Singles' Days drive an early start to peak, with mobile growing strongly, Adobe data shows

Black Friday and Singles’ Day: bigger than Christmas and the January sales

Facebook launches Facebook Pay wallet that works across all its apps as it drives into ecommerce

Online retailers urged to improve website accessibility for all abilities in light of Purple Tuesday

Half of UK CIOs and CTOs invest in in-store digital capabilities to replicate the convenience of online services…

… while sensory experiences increase in-store sales by 10%

Carrefour focuses on core business with Rue du Commerce sale

Oasis drives 4.57% online conversion uplift using social proof messaging

Quiz adds sizing and personalisation tech to its website to aid conversion

H&M ecommerce sales rise by almost a third as the retailer brings online and the store closer together

Merlin Entertainments looks to seamless payments to transform customer experience globally

WH Smith succeeds on the high street and online through a focus on stationery – and cutting store rents

What Sainsbury’s is doing to make shopping with it more convenient

Sainsbury’s unveils plan for single multichannel, multi-brand retailer

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