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CASE STUDY New global strategy sees Dr. Martens boot up its digital sales by 20%

CASE STUDY New global strategy sees Dr. Martens boot up its digital sales by 20%

13 Sep 2019by Paul Skeldon
Footwear brand Dr. Martens has increased global digital sales by 20% following a move towards creating more engaging digital experiences for its customers.
BrandsDr.MartensGrowth 2000IndustryMarketingStrategy & InnovationStrategy and Innovation
EDITORIAL Future directions of retail: how John Lewis and Waitrose to Morrisons and the Co-op are testing new approaches to selling

EDITORIAL Future directions of retail: how John Lewis and Waitrose to Morrisons and the Co-op are testing new approaches to selling

13 Sep 2019by Chloe Rigby
Today’s retailers are rethinking how they sell at a time in which the retail industry is changing at speed – and many are testing different approaches as they look to work out exactly what it is their customers want. As we report this week, John Lewis and Waitrose are focusing on service and the customer experience, while Morrisons is working ever more closely with Amazon and its other wholesale customers, and the Co-op is testing convenient new ways to deliver the goods to its shoppers
AmaznCo-opJohn LewisMorrisonsWaitrose
Retailers must work with policymakers to find new ways of developing the industry and provide good jobs for the future: report

Retailers must work with policymakers to find new ways of developing the industry and provide good jobs for the future: report

13 Sep 2019by Chloe Rigby
A new report calls on retailers, policymakers and the wider society to work together to find new ways of building the industry in a way that enables its staff to enjoy good retail jobs on the high streets of the future
future jobsRSATechnologythe changing high street
IRC 2019 INTERVIEW Adele Cooper of Pinterest on inspiration in retail

IRC 2019 INTERVIEW Adele Cooper of Pinterest on inspiration in retail

13 Sep 2019by Chloe Rigby
We’re looking ahead to IRC 2019 in a series of interviews and previews. Today we hear from Adele Cooper, UK and Ireland country manager at Pinterest
IRC 2019Marketingpinterest
Albert Heijn eliminates checkout in new store concept

Albert Heijn eliminates checkout in new store concept

12 Sep 2019by Alex Sword
Albert Heijn is testing a “fully digital” store concept with no checkout or self-scan.
IREU Top500Location
Shoppers captivated by luxury brands, but let down by the digital experience: study

Shoppers captivated by luxury brands, but let down by the digital experience: study

12 Sep 2019by Paul Skeldon
A new independent study of 3,000 luxury and lifestyle retail shoppers in the UK, France and the United Arab Emirates (UAE), reveals that, for luxury shoppers, stores still play an important role – with 40% starting their shopper journey there, however 39% are now using mobiles and 29% are using a retailers or brands app (29%)
BrandsGrowth2000IndustryLocationluxuryMobileSocial CommerceTechnology
Mercadona looks to cloud and IoT with 200 IT hires

Mercadona looks to cloud and IoT with 200 IT hires

12 Sep 2019by Alex Sword
Spanish supermarket chain Mercadona plans to hire 200 new digital experts to bolster its IT team over the next six months as it seeks to capitalise on technologies such as the cloud and IoT.
IREU Top500Strategy and Innovation
How John Lewis and Waitrose owner is transforming through service and experience

How John Lewis and Waitrose owner is transforming through service and experience

12 Sep 2019by Chloe Rigby
The owner of John Lewis and Waitrose today said it would speed up its transformation over the coming year in order to innovate faster and focus on the competitive difference that its staff make to the business
John LewisWaitrose
How Morrisons is expanding through multichannel and wholesale – and how Co-op is developing its food delivery

How Morrisons is expanding through multichannel and wholesale – and how Co-op is developing its food delivery

12 Sep 2019by Chloe Rigby
Morrisons today set out how it would expand the multichannel services on offer to its direct customers, while growing wholesale partnerships with retailers including Amazon to £1bn a year as it reported a sharp rise in pre-tax profits. Meanwhile, the Co-op also had half-year results out, in which it pointed to its use of new innovations in food delivery
LocationMorrisonsOperations and LogisticsThe Co-op
High Street shops need to learn from online retailers if avalanche of store closures is to be reversed, experts warn

High Street shops need to learn from online retailers if avalanche of store closures is to be reversed, experts warn

11 Sep 2019by Paul Skeldon
Bricks and mortar retailers must “stop hitting snooze and hiding under the duvet” and learn from what online retailers are doing right if the avalanche of store closures hitting UK High Streets, experts warn
DataIndustryLocationStrategy & InnovationStrategy and InnovationTechnology

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