Hotel Chocolat this week said it was stepping up the pace of change as it rebalances its business towards becoming an international multichannel supplier rather than just a UK retailer

Hotel Chocolat IRUK Top500

Mothercare takes final steps for its shift from multichannel retailer to international brand

24 Jan 2020by Chloe Rigby

Mothercare this week set out its plans to complete its shift from UK multichannel retailer to international brand

IRUK Top500

GUEST ANALYSIS Three ways to win shoppers during Chinese New Year (and beyond)

24 Jan 2020by Myles Dawson

For us in the West, New Year feels like a distant memory. But, while we’re in the midst of ‘Dry Veganuary’, celebrations in China are just about to kick off, says Myles Dawson of Adyen, who has advice on how to win customers from shoppers during Chinese New Year – and beyond

Agency Brands Customer Europe Events International Marketing Mobile Online Opinion Other Payment Peak People Region Research Selling UK

Gear4Music reports Black Friday dispatches up by 34% after work to upgrade infrastructure

24 Jan 2020by Chloe Rigby

Gear4Music this week said that work to upgrade its warehousing and other infrastructure had paid off over the 2019 peak trading season.

Black Friday Cyber Monday Gear4music Peak 2019

In other news.. John Lewis tops customer satisfaction rankings, HMV owner makes new acquisition and Tesco does away with multipacks to cut plastic

24 Jan 2020by Chloe Rigby

Retailers top ratings for customer satisfaction - but satisfaction levels are generally down, HMV owner Doug Putnam buys US business, and Tesco is to stop selling multipacks in order to cut plastic

HMV IRUK Top500 John Lewis Sustainability Tesco

How Asos approached peak discounting - and boosted its sales by 20%

23 Jan 2020by Chloe Rigby

Asos has reported a 20% rise in sales in the run-up to Christmas, turning over £1.1bn in the four months to December 31. The upbeat first-quarter figures come as many other retailers have reported falling or flat sales in a challenging retail environment. What lies behind this success?

Asos discounting

57,000 UK retail jobs go in 2019, fewer than 2018, as industry transforms, says BRC

23 Jan 2020by Paul Skeldon

According to the latest figures from the British Retail Consortium (BRC), 2019 is the 16th consecutive quarter of year-on-year decline in the retail workforce – proof that the transformation in the retail industry is ongoing

employment Industry

Late boost to online closes 2019 on a slightly more chipper note, says IMRG

22 Jan 2020by Paul Skeldon

UK online retail sales growth spiked unexpectedly to +9.4% Year-on-Year (YoY) in December, bringing 2019 to a positive close with a surprisingly strong Christmas trading period, according to the latest IMRG Capgemini Online Retail Index

Growth 2000 Industry Peak

Mumsnet increases content and product personalisation to market to 10m monthly users

22 Jan 2020by Paul Skeldon

Mumsnet is looking to nurture itself as a retail marketing platform with the addition of content and product personalisation targeting

Industry Marketing Mumsnet

N Brown adopts True Fit’s full suite of personalisation solutions to optimise customer experience

22 Jan 2020by Paul Skeldon

Leading UK digital clothing and footwear retailer N Brown is the latest apparel retailer to add data-driven personalisation in a drive to grow online sales.

Industry Mobile Strategy & Innovation Strategy and Innovation

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Sleigh this holiday season with conversational gift finders - Webinar with Zoovu

EDITORIAL The different paths that Mothercare and Hotel Chocolat are taking towards becoming international brands

GUEST ANALYSIS Three ways to win shoppers during Chinese New Year (and beyond)

GUEST COMMENT Technology investment without busting the budget

RXEU Top500 Report 2019

Hotel Chocolat steps up transformation into international multichannel business

Mothercare takes final steps for its shift from multichannel retailer to international brand

Themes

Hotel Chocolat steps up transformation into international multichannel business

Mothercare takes final steps for its shift from multichannel retailer to international brand

GUEST ANALYSIS Three ways to win shoppers during Chinese New Year (and beyond)

Gear4Music reports Black Friday dispatches up by 34% after work to upgrade infrastructure

In other news.. John Lewis tops customer satisfaction rankings, HMV owner makes new acquisition and Tesco does away with multipacks to cut plastic

How Asos approached peak discounting - and boosted its sales by 20%

57,000 UK retail jobs go in 2019, fewer than 2018, as industry transforms, says BRC

Late boost to online closes 2019 on a slightly more chipper note, says IMRG

Mumsnet increases content and product personalisation to market to 10m monthly users

N Brown adopts True Fit’s full suite of personalisation solutions to optimise customer experience

How the fortunes of Morrisons and Aldi contrasted this Christmas

Mothercare appoints Boots as its UK franchise partner

Asda works with brands to put sustainable shopping to the test

Pandora seeks data specialists, product managers for new digital division

IKEA backs returns management start-up as it seeks circular business model

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