Shoppers made a slightly smaller proportion of their retail purchases online as they started to emerge from lockdown in March, the latest official figures suggest
The John Lewis Partnership says it’s rebalancing its store estate to reflect the way that customers now want to shop as it announces that eight more stores will not reopen from lockdown. We take a look at the development of its multichannel strategy so far – and where it goes from here
Multichannel retailers from John Lewis to Sainsbury’s, Aldi and Asda are continuing to introduce fresh ways to improve their sustainability as they move into 2021. Plus, eBay says demand is growing on its marketplace for the recycled and refurbished furniture sold by sellers including Clear Cycle
Debenhams will transform from a department store business with 118 shops to an online marketplace following Boohoo Group’s acquisition of the department store’s ecommerce business for £55m cash
Frasers Group today said its £100m ‘elevation without limits’ strategy was “bearing fruit” as it reported a 17.6% jump in profits in half-year results.
We report as administrators start winding down Debenhams, and on how it has struggled to survive in an age when the convenience of online trumped the convenience of the department store
John Lewis taking an API, micro services and cloud-based approach, as it ‘supercharges’ its online investment and works to adapt to the way that shoppers now want to buy.
Selfridges is to introduce online rentals and in-store repairs as it transforms the way that it sells, and that its customers shop. From today it’s introducing a new Project Earth environmental model that it says will change the business for good