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EDITORIAL Where now for the shift online as UK shops reopen?

23 Apr 2021by Chloe Rigby

GUEST COMMENT Optimising for Asian ecommerce spend: top tips for retailers

23 Apr 2021by Andrew Mitchell

GUEST COMMENT How to avert the cookie apocalypse and increase personalisation

22 Apr 2021by Andy McNab

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Shift online appears to slow as lockdown starts to ease, ONS data suggests

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How brand aggregator Elevate Brands is expanding quickly through buying Amazon sellers

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Shift online appears to slow as lockdown starts to ease, ONS data suggests

23 Apr 2021by Chloe Rigby

Shoppers made a slightly smaller proportion of their retail purchases online as they started to emerge from lockdown in March, the latest official figures suggest

What do the latest John Lewis store closures say about the retailer’s multichannel strategy?

25 Mar 2021by Chloe Rigby

The John Lewis Partnership says it’s rebalancing its store estate to reflect the way that customers now want to shop as it announces that eight more stores will not reopen from lockdown. We take a look at the development of its multichannel strategy so far – and where it goes from here

Covid-19 Customer Delivery Department Store Focus Industry Marketing Online Other Products Research Retailer Selling UK

How retailers from supermarkets to department stores are working to improve their sustainability in 2021

18 Feb 2021by Chloe Rigby

Multichannel retailers from John Lewis to Sainsbury’s, Aldi and Asda are continuing to introduce fresh ways to improve their sustainability as they move into 2021. Plus, eBay says demand is growing on its marketplace for the recycled and refurbished furniture sold by sellers including Clear Cycle

Brands Customer Department Store Garden Home and Garden Manager Online Other People Product Products Retailer The Customer UK

Boohoo buys Debenhams’ online business for £55m to transform it into a marketplace

25 Jan 2021by Chloe Rigby

Debenhams will transform from a department store business with 118 shops to an online marketplace following Boohoo Group’s acquisition of the department store’s ecommerce business for £55m cash

Brands Covid-19 Customer Data Department Store Ecommerce Homeware Industry Online Other Peak Product Products Research Retailer Supplier UK

Move upmarket through £100m 'elevation without limits' strategy starts to bear fruit for Frasers Group

10 Dec 2020by Chloe Rigby

Frasers Group today said its £100m ‘elevation without limits’ strategy was “bearing fruit” as it reported a 17.6% jump in profits in half-year results.

Analyst Brands Covid-19 Customer Data Department Store Europe Online Research Retailer The Customer UK

Frasers Group confirms Debenhams rescue talks – but warns that time is short

07 Dec 2020by Chloe Rigby

Brands Department Store Focus Industry Online Retailer

Debenhams to start winding down after collapse of sale to JD Sports: how the department store has struggled to stay relevant in the era of digital commerce

01 Dec 2020by Chloe Rigby

We report as administrators start winding down Debenhams, and on how it has struggled to survive in an age when the convenience of online trumped the convenience of the department store

Analyst Brands Covid-19 Customer Delivery Department Store Focus Industry Mobile Online Other People Research Retailer UK

John Lewis is taking an API, micro services and cloud-based approach to selling across channels

10 Nov 2020by Chloe Rigby

John Lewis taking an API, micro services and cloud-based approach, as it ‘supercharges’ its online investment and works to adapt to the way that shoppers now want to buy.

Brands Customer Department Store Mobile Online Other Peak Research Retailer Selling Software UK

Selfridges introduces online rentals and in-store repairs as it promises to transform the way it sells

17 Aug 2020by Chloe Rigby

Selfridges is to introduce online rentals and in-store repairs as it transforms the way that it sells, and that its customers shop. From today it’s introducing a new Project Earth environmental model that it says will change the business for good

John Lewis appoints Pippa Wicks to the job of ensuring its department stores stay relevant post-Covid 19

26 Jun 2020by Chloe Rigby

Covid-19 Customer Department Store Events Garden Marketing Merchandising Online Other People Products Retailer UK

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