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How Pets at Home prioritised omnichannel investment during and after lockdown – while first-quarter omnichannel sales grew by 71%

How Pets at Home prioritised omnichannel investment during and after lockdown – while first-quarter omnichannel sales grew by 71%


Amazon online grocery sales tripled and its profits doubled in the second quarter of its financial year

Amazon online grocery sales tripled and its profits doubled in the second quarter of its financial year


John Lewis Partnership outlines a digital-first strategy for world where 20% of Waitrose sales and 60% of John Lewis’ are made online

John Lewis Partnership outlines a digital-first strategy for world where 20% of Waitrose sales and 60% of John Lewis’ are made online


Argos stops printing its catalogue as most of its customers now shop via mobile

Argos stops printing its catalogue as most of its customers now shop via mobile


Two ways Sainsbury’s is using mobile technology to help customers avoid queuing in its shops

Two ways Sainsbury’s is using mobile technology to help customers avoid queuing in its shops


ScS shows huge swings that lockdown brought to its business

ScS shows huge swings that lockdown brought to its business


John Lewis extends ‘Zoom shopping’ with launch of personal shopping service…

John Lewis extends ‘Zoom shopping’ with launch of personal shopping service…


… and rolls out electric delivery vans across JLP and Waitrose as home delivery soars

… and rolls out electric delivery vans across JLP and Waitrose as home delivery soars


9% rise in online sales helps Next have a better than expected Q2

9% rise in online sales helps Next have a better than expected Q2


AO adopts AI in its mobile division to continue customer service-led growth

AO adopts AI in its mobile division to continue customer service-led growth

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