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UPDATED Coronavirus round-up: Annoushka is using digital to give an in-store experience, Adidas China sales sharply down, plus Amazon, Deliveroo, WH Smith, Intu

UPDATED Coronavirus round-up: Annoushka is using digital to give an in-store experience, Adidas China sales sharply down, plus Amazon, Deliveroo, WH Smith, Intu


New Look focuses on continued transformation as losses narrow but sales fall

New Look focuses on continued transformation as losses narrow but sales fall


bonprix interview: Sustainability is important to customers but price remains essential

bonprix interview: Sustainability is important to customers but price remains essential


PREDICTIONS 2020 Focus on the customer experience

PREDICTIONS 2020 Focus on the customer experience


PEAK 2019 Online pre-Christmas discounting continues while returns could peak today

PEAK 2019 Online pre-Christmas discounting continues while returns could peak today


GUEST ANALYSIS Ultra-fast delivery ‘better for the environment?’ That misses the point

GUEST ANALYSIS Ultra-fast delivery ‘better for the environment?’ That misses the point


IRC 2019 PREVIEW The countdown is on for this year’s conference

IRC 2019 PREVIEW The countdown is on for this year’s conference


Promise of minimal change in store or online as John Lewis and Waitrose managements merge

Promise of minimal change in store or online as John Lewis and Waitrose managements merge


IRC 2019 INTERVIEW Chris Conway of The Co-operative Group on putting the customer first

IRC 2019 INTERVIEW Chris Conway of The Co-operative Group on putting the customer first


INTERVIEW Levi Strauss & Co:'the 140-year-old startup'

INTERVIEW Levi Strauss & Co:'the 140-year-old startup'

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