Fashion retailer bonprix is entering the 2020s with a range of sustainability targets, but it still needs to foreground traditional consumer metrics such as price, according to head of corporate responsibility (CR) Stefanie Sumfleth.

Customer Delivery Focus Industry Interviews Location People Product RXEU Top500 Supplier Sustainability

IRC 2019 INTERVIEW Chris Conway of The Co-operative Group on putting the customer first

17 Sep 2019by Chloe Rigby

We’re looking ahead to IRC 2019 in a series of interviews and previews. Today we hear from Chris Conway, head of ecommerce at The Co-operative Group

Conference Customer Ecommerce Events Focus Interviews Other People Product Retailer Software The Customer

IRC 2019 INTERVIEW Watch Shop's Robin Phillips on international expansion

09 Aug 2019by Chloe Rigby

We’re running a series of previews and interviews with speakers around this year’s InternetRetailing Conference (IRC 2019) in the run-up to the event in October. Today we hear from Robin Phillips of Watch Shop about how the retailer approaches new markets

Brands Conference Customer Delivery EU Europe Events International Interviews Marketplaces Merchandising Other People Product Retailer Selling Technology The Customer UK

IRC 2019 PREVIEW The customer expectations conference

02 Aug 2019by Chloe Rigby

We’re running a series of previews and interviews with speakers around this year’s InternetRetailing Conference (IRC 2019) in the run-up to the event in October. Today we focus on the customer expectations conference

Conference Customer Delivery Events Focus Industry Interviews Region Technology The Customer

Spreadshirt CEO: Mobile-first eCommerce is about simplicity

28 Sep 2018by Alex Sword

For Spreadshirt CEO Philip Rooke, a truly “mobile-first” strategy needs to break decisively from a desktop one.

Clothing Customer Interviews Marketplaces Mobile Online People Product The Customer

Four tried and tested approaches to brand engagement

24 Jul 2018by Penelope Ody

Enabling social, ratings and reviews and usability ensures that customers are able to engage with leading Top500 retailers
in the way they want to, says Penelope Ody

Brand Engagement Customer Data Delivery Interviews IRUK Top500 Marketing Online Performance Dimension Product

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