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IRC 2019 INTERVIEW Chris Conway of The Co-operative Group on putting the customer first

IRC 2019 INTERVIEW Chris Conway of The Co-operative Group on putting the customer first

17 Sep 2019by Chloe Rigby
We’re looking ahead to IRC 2019 in a series of interviews and previews. Today we hear from Chris Conway, head of ecommerce at The Co-operative Group
ConferenceCustomerEcommerceEventsFocusInterviewsOtherPeopleProductRetailerSoftwareThe Customer
IRC 2019 INTERVIEW Watch Shop's Robin Phillips on international expansion

IRC 2019 INTERVIEW Watch Shop's Robin Phillips on international expansion

09 Aug 2019by Chloe Rigby
We’re running a series of previews and interviews with speakers around this year’s InternetRetailing Conference (IRC 2019) in the run-up to the event in October. Today we hear from Robin Phillips of Watch Shop about how the retailer approaches new markets
BrandsConferenceCustomerDeliveryEUEuropeEventsInternationalInterviewsMarketplacesMerchandisingOtherPeopleProductRetailerSellingTechnologyThe CustomerUK
IRC 2019 PREVIEW The customer expectations conference

IRC 2019 PREVIEW The customer expectations conference

02 Aug 2019by Chloe Rigby
We’re running a series of previews and interviews with speakers around this year’s InternetRetailing Conference (IRC 2019) in the run-up to the event in October. Today we focus on the customer expectations conference
ConferenceCustomerDeliveryEventsFocusIndustryInterviewsRegionTechnologyThe Customer
Spreadshirt CEO: Mobile-first eCommerce is about simplicity

Spreadshirt CEO: Mobile-first eCommerce is about simplicity

28 Sep 2018by Alex Sword
For Spreadshirt CEO Philip Rooke, a truly “mobile-first” strategy needs to break decisively from a desktop one.
ClothingCustomerInterviewsMarketplacesMobileOnlinePeopleProductThe Customer
Four tried and tested approaches to brand engagement

Four tried and tested approaches to brand engagement

24 Jul 2018by Penelope Ody
Enabling social, ratings and reviews and usability ensures that customers are able to engage with leading Top500 retailers
in the way they want to, says Penelope Ody
Brand EngagementCustomerDataDeliveryInterviewsIRUK Top500MarketingOnlinePerformance DimensionProduct

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