Another day and another disappointing set of results from a High Street retail stalwart. This week, Boots UK released its full year figures for 2017/18, showing revenue dropping by £158m to £6.79bn, while operating margin declined by 1.5% to 5.8%.
Vodafone has become the first major UK telco to go live with 5G services, rolling out services in 12 more UK towns and cities, following trials in Bristol, Cardiff and Liverpool, and pledging to hit a total of 19 by the end of 2019.
The handbag and accessories retailer Radley is enabling in-store customers to access its entire product range via an ‘Order In-Store’ app, regardless of where the item is located, and has introduced a mobile point of sale.
Leading UK pet care retailer Pets at Home has unveiled its new ‘Store of the Future’ format in Stockport and Chesterfield – claiming to offer an immersive experience for shoppers and their furry friends, complete with in-store vet practices and groom rooms.
UK consumers took advantage of the sunshine last month, resulting in double-digit growth for pubs and restaurants. However, the wider retail sector continued to face challenges, with spending on clothing, electronic stores and department stores contracting.
Beauchamp Place, the once-famous street behind Harrods and home to the legendary San Lorenzo restaurant, is not the most likely scene for a retail revolution, but in a drive to attract more high-spending Chinese tourists, several shops are working together to roll out acceptance of WeChat Pay and AliPay.
The number of retail units that were structurally changed or redeveloped – demolished, merged, split or converted for another use such as residential or logistics – increased by 32% in 2018 as landlords and place managers work to re-imagine requirements for bricks and mortar retailing.