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AO opens ‘rework’ facility so that returned appliances can be reused

AO opens ‘rework’ facility so that returned appliances can be reused

15 Jul 2021by Chloe Rigby
AO has opened a new ‘rework’ facility at its Crewe warehouse to check and test the appliances that customers return before reselling them
DeliveryManagerResearchRetailerUKWorkshop
Morrisons backs bid that values it at £6.3bn and recognises it as well-placed for online shift in the the UK grocery market

Morrisons backs bid that values it at £6.3bn and recognises it as well-placed for online shift in the the UK grocery market

05 Jul 2021by Chloe Rigby
AnalystCovid-19CustomerDeliveryFocusGroceryIndustryManagerMobileOnlineOtherPeopleProductsTechnologyThemeUKViews
Amazon names the date for this year’s Prime Day event – while research suggests the event is growing well beyond the retailer’s own domain

Amazon names the date for this year’s Prime Day event – while research suggests the event is growing well beyond the retailer’s own domain

03 Jun 2021by Chloe Rigby
Amazon is extending its Prime Day event this year, launching discounts to members of its Amazon Prime membership subscription scheme now that run until the event on June 20 and 21
BrandsCharityClothingCosmeticsCustomerEventsManagerMarketingOnlineOtherPeopleProductProductsResearchRetailerSellingSubscriptionUK
Lindex sees 55% add-to-cart rate during virtual live shopping summer fashion show

Lindex sees 55% add-to-cart rate during virtual live shopping summer fashion show

28 May 2021by Chloe Rigby
Lindex has turned to new virtual live shopping technology to launch its summer styles, taking customers on a tour of Scandinavian beaches from Gotland to Tylösand
EcommerceManagerMarketingOnlinePRResearchRetailerTechnologyUKViews
How retailers from supermarkets to department stores are working to improve their sustainability in 2021

How retailers from supermarkets to department stores are working to improve their sustainability in 2021

18 Feb 2021by Chloe Rigby
Multichannel retailers from John Lewis to Sainsbury’s, Aldi and Asda are continuing to introduce fresh ways to improve their sustainability as they move into 2021. Plus, eBay says demand is growing on its marketplace for the recycled and refurbished furniture sold by sellers including Clear Cycle
BrandsCustomerDepartment StoreGardenHome and GardenManagerOnlineOtherPeopleProductProductsRetailerThe CustomerUK
Dunelm rolls out ‘deliver to car’ click and collect to 170 superstores

Dunelm rolls out ‘deliver to car’ click and collect to 170 superstores

18 Jan 2021by Chloe Rigby
ManagerOnlinePeakPeopleResearchRetailerTechnologyUK
PREDICTIONS 2020 Focus on the customer experience

PREDICTIONS 2020 Focus on the customer experience

14 Jan 2020by Chloe Rigby
We’re running a series of pieces exploring predictions for how multichannel and e-commerce retail might change over the coming year. Today we consider the customer experience
BrandsCustomerDataDeliveryEcommerceFocusManagerMarketingMobileOnlinePressProductRetailerTechnologyThe Customer
PREDICTIONS 2020 Shopping across channels

PREDICTIONS 2020 Shopping across channels

03 Jan 2020by Chloe Rigby
We’re running a series of predictions around how ecommerce and multichannel retail might develop in the year ahead. Today the focus is on how shoppers buy – and the different sales channels that they use
BrandsCustomerDataEcommerceIndustryInternationalManagerMarketingMobileOnlineOtherPaymentPeopleProductRetailerTechnologyThemeUK
PEAK 2019 Online pre-Christmas discounting continues while returns could peak today

PEAK 2019 Online pre-Christmas discounting continues while returns could peak today

09 Dec 2019by Chloe Rigby
Retailers continue to discount after the Cyber weekend events, while predictions suggest that this week will see returns peak. Plus we look at how Christmas deliveries are made by ferry to tiny Brownsea Island
BrandsDataDeliveryFocusGroceryIRUK Top500ManagerOnlinePeakPeopleResearchRetailerSellingUK
Bol.com adds sustainable-only page to webshop

Bol.com adds sustainable-only page to webshop

30 Oct 2019by Alex Sword
Netherlands marketplace Bol.com has launched an online store selling only sustainable items.
ClothingCustomerDeliveryIREU Top500ManagerOnlinePeopleSellingSustainabilityThe Customer

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