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IRC 2019 PREVIEW The countdown is on for this year’s conference

IRC 2019 PREVIEW The countdown is on for this year’s conference

04 Oct 2019by Chloe Rigby
The October 10 event, to be held at the Business Design Centre, in Islington, London, features a line-up of speakers from brands as varied as Liberty London, Adidas, Made.com, Watch Shop and Pernod Ricard UK
BrandsConferenceCustomerEcommerceEventsFocusIndustryManagerRetailerTechnologyThe CustomerUKWorkshop
Waitrose tests customers’ appetite for packaging-free grocery shopping

Waitrose tests customers’ appetite for packaging-free grocery shopping

04 Jun 2019by Chloe Rigby
Waitrose is testing its customers’ appetite for packaging-free grocery shops in a move that could encourage more sustainability-minded shoppers into store
BrandsGroceryIRUK Top500ManagerOtherPeopleResearchRetailerSellingSenior Manager
PREDICTIONS 2019 How is artificial intelligence set to help retailers over the coming year?

PREDICTIONS 2019 How is artificial intelligence set to help retailers over the coming year?

11 Jan 2019by Chloe Rigby
How will retail change and develop in 2019? We hear from industry insiders and share their predictions for the year ahead. This ongoing series will focus on a different theme each time. Today we’re looking at one technology expected to be especially significant in the coming year - artificial intelligence (AI).
AnnualBrandsCustomerDataEcommerceFocusIndustryLocationManagerMarketingMobileOnlineOtherPeopleRetailerSoftwareTechnologyThe CustomerThemeUK
Arcadia Group offers its shoppers new ways to pay

Arcadia Group offers its shoppers new ways to pay

13 Nov 2018by Chloe Rigby
Arcadia Group retailers are now offering customers new options when it comes to payment. The group has teamed up with Klarna to offer an instillment-based approach to payment.
BrandsCustomerManagerPaymentProductRetailerThe CustomerUK
CollectPlus introduces a print in-store returns service, integrated with Amazon Alexa

CollectPlus introduces a print in-store returns service, integrated with Amazon Alexa

09 Jul 2018by Sasha Fedorenko
CollectPlus has rolled-out a ’print in-store’ solution aimed at simplifying returns, while shoppers can also organise their return via the Amazon voice assistant.
CustomerManagerOnlineProductStrategy and InnovationTechnologyUK

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