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Leading 1,000 retailers in Europe and a new Elite named in new RetailX report

Leading 1,000 retailers in Europe and a new Elite named in new RetailX report

04 Aug 2020by Chloe Rigby
A new RetailX report names the Top1000 multichannel and ecommerce retailers serving Europe and the six Elite leaders that top the list
AO adopts AI in its mobile division to continue customer service-led growth

AO adopts AI in its mobile division to continue customer service-led growth

29 Jul 2020by Paul Skeldon
AO, the UK’s largest online electricals retailer, continues its quest to drive growth through exceptional customer service, by applying artificial intelligence (AI) to better segment and target customers to its mobile business AO Mobile.
IndustryMarketingMobileResilienceStrategy & InnovationStrategy and InnovationTechnology
Google reveals Shoploop, bringing together social, video and ecommerce into one shoppable app

Google reveals Shoploop, bringing together social, video and ecommerce into one shoppable app

22 Jul 2020by Paul Skeldon
Google is looking to join up the worlds of social media and ecommerce – along with video and influencers – with a pilot project designed, it says, to cater to the new way consumers shop.
GoogleGrowth 2000MobileSocial Commerce
Hammerson launches crowd checker app to make shoppers feel safe to return to its malls

Hammerson launches crowd checker app to make shoppers feel safe to return to its malls

22 Jul 2020by Paul Skeldon
Shopping centre owner Hammerson has rolled out a crowd checker app in an attempt to lure shoppers back to its malls.
Covid-19HammersonLocationMobileResilience
Mobile and social – along with international traffic – driving UK ecommerce growth

Mobile and social – along with international traffic – driving UK ecommerce growth

15 Jul 2020by Paul Skeldon
Mobile retailing grew by 57% in the UK across the lockdown, with 13% of mobile-based sales now coming from social as shopper habits make a permanent shift in device and channel.
Growth 2000Growth 3000 EuropeInternationalMobileResilienceSocial Commerce
Refillable goods service Loop goes live in UK in partnership with Tesco

Refillable goods service Loop goes live in UK in partnership with Tesco

15 Jul 2020by Paul Skeldon
Loop, the online service that delivers household brands in refillable containers, has gone live in the UK in partnership with Tesco.
DeliveryGroceryMobileSustainability
Mobile app use surges 40% in Q2: here’s what retailers need to know

Mobile app use surges 40% in Q2: here’s what retailers need to know

08 Jul 2020by Paul Skeldon
It comes as no surprise that consumers are leaning on mobile now more than ever during this difficult time – but just how mobile have people been during the global pandemic? Let’s crunch some numbers
appsCovid-19Growth 2000Mobile
Bazaarvoice adds Curalate’s visual commerce solutions as Gen Z brings social, influence and images together

Bazaarvoice adds Curalate’s visual commerce solutions as Gen Z brings social, influence and images together

08 Jul 2020by Paul Skeldon
Tapping into a 17% increase in photos and videos in reviews, along with Gen Z increasingly shopping via social media, review and UGC platform Bazaarvoice has acquired Curalate to create visual-UGC-social influencer solution.
MarketingMobileSocial CommerceStrategy and InnovationTechnology
Pick and Pack app brings easier ecommerce fulfilment to grocers and retailers of all sizes

Pick and Pack app brings easier ecommerce fulfilment to grocers and retailers of all sizes

08 Jul 2020by Paul Skeldon
eGrocery retailers struggling to meet the increased demand created by lockdown can now improve their pick and pack strategies – or even add delivery for smaller retailers – through an app.
DeliveryGrowth 2000MobileOperations and LogisticsTechnology
Discounting and loyalty drive post-COVID sales – but how do you engage shoppers that hate loyalty cards?

Discounting and loyalty drive post-COVID sales – but how do you engage shoppers that hate loyalty cards?

08 Jul 2020by Paul Skeldon
With many brands and retailers turning to discounting, promotions and offers to coax post-lockdown shoppers back into store, retailers face the challenge of getting shoppers to actually use discounts and to take-up loyalty offers.
Growth 2000MarketingMobileResilience

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