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Themes

Mothercare joins growing roster of retailers offering ‘pay later’ payment option to help spread parenting costs

Mothercare joins growing roster of retailers offering ‘pay later’ payment option to help spread parenting costs


Almost a third of retailers believe falling profits will prevent them from investing in technology

Almost a third of retailers believe falling profits will prevent them from investing in technology


Kids more influenced by YouTube and Insta stars than ever – and want them to become retailers

Kids more influenced by YouTube and Insta stars than ever – and want them to become retailers


PSD2’s multi-step security likely to see half of UK online shoppers abandon their purchases

PSD2’s multi-step security likely to see half of UK online shoppers abandon their purchases


Retailers and brands need to up their email game as research shows many consumers see most of it as spam

Retailers and brands need to up their email game as research shows many consumers see most of it as spam


Go go go for ho ho ho – ParcelForce announces last posting dates for Christmas

Go go go for ho ho ho – ParcelForce announces last posting dates for Christmas


CASE STUDY New engaging global strategy sees Dr. Martens boot up sales by 67%

CASE STUDY New engaging global strategy sees Dr. Martens boot up sales by 67%


French Connection focuses on the mobile experience as it continues to close stores

French Connection focuses on the mobile experience as it continues to close stores


Newly-formed Ocado Retail joint venture highlights the customer experience as it reports first results

Newly-formed Ocado Retail joint venture highlights the customer experience as it reports first results


IRC 2019 INTERVIEW Chris Conway of The Co-operative Group on putting the customer first

IRC 2019 INTERVIEW Chris Conway of The Co-operative Group on putting the customer first

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