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N Brown turns to AI to streamline backend processes to create better online and app UX

N Brown turns to AI to streamline backend processes to create better online and app UX

23 Oct 2019by Paul Skeldon
Digital retailer N Brown Group is set to use AI to automate processes across its back end as it strives to offer the best possible – and personalised – user experience across its websites and apps.
IndustryN Brown GroupOperations and LogisticsTechnology
Germany and Italy lag other European countries in click and collect uptake

Germany and Italy lag other European countries in click and collect uptake

16 Oct 2019by Alex Sword
Germany and Italy have significantly lower numbers of customers ordering products online and picking up in store than European counterparts, a new survey has found.
IREU Top500Operations and Logistics
DFS sees online sales grow as it reimagines selling sofas for a digital age

DFS sees online sales grow as it reimagines selling sofas for a digital age

26 Sep 2019by Chloe Rigby
DFS says it is well-placed to benefit as sales of its sofas grow strongly online – and that it is making progress with its ambition of leading sofa retailing in a digital age
DFSDwellhomewaresInternationalmultichannelOperations and LogisticsSofa WorkshopSofology
MediaMarktSaturn adds personal shipping communications for customers

MediaMarktSaturn adds personal shipping communications for customers

24 Sep 2019by Alex Sword
German retailer MediaMarktSaturn has introduced personalised communications for customers during the shipping process in a bid to boost repeat purchases.
CustomerIREU Top500Operations and Logistics
Lingerie giant Hunkemöller hopes to double sales through inventory allocation tool

Lingerie giant Hunkemöller hopes to double sales through inventory allocation tool

18 Sep 2019by Alex Sword
Lingerie brand Hunkemöller is hoping to double sales over five years and break down barriers between different channels with a new inventory allocation tool.
LocationOperations and Logistics
Decathlon augments logistics, online expertise with bike start-up investment

Decathlon augments logistics, online expertise with bike start-up investment

18 Sep 2019by Alex Sword
Decathlon France has invested in a bicycle start-up which it hopes will give it an edge in accelerating its online development.
IREU Top500MarketplacesOperations and Logistics
Go go go for ho ho ho – ParcelForce announces last posting dates for Christmas

Go go go for ho ho ho – ParcelForce announces last posting dates for Christmas

17 Sep 2019by Paul Skeldon
Get ready for Christmas – if you aren’t already. Just to get you in the festive mood, Parcelforce Worldwide has announced its last posting dates for Christmas 2019
DeliveryInternationalOperations and LogisticsPeak
German supermarket REWE launches same-day delivery across eight cities

German supermarket REWE launches same-day delivery across eight cities

16 Sep 2019by Alex Sword
German supermarket chain REWE will now offer same-day delivery in eight of the country’s major cities.
IREU Top500Operations and Logistics
How Morrisons is expanding through multichannel and wholesale – and how Co-op is developing its food delivery

How Morrisons is expanding through multichannel and wholesale – and how Co-op is developing its food delivery

12 Sep 2019by Chloe Rigby
Morrisons today set out how it would expand the multichannel services on offer to its direct customers, while growing wholesale partnerships with retailers including Amazon to £1bn a year as it reported a sharp rise in pre-tax profits. Meanwhile, the Co-op also had half-year results out, in which it pointed to its use of new innovations in food delivery
LocationMorrisonsOperations and LogisticsThe Co-op
JD Sports says 47% sales boost shows how much customers like its ‘elevated multichannel’ strategy

JD Sports says 47% sales boost shows how much customers like its ‘elevated multichannel’ strategy

10 Sep 2019by Chloe Rigby
JD Sports today said its customers had responded to its multichannel strategy with enthusiasm over the first half of its financial year, as it reported a strong boost to revenue and pre-tax profits
JD SportsLocationOperations and Logistics

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