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SME online retailers embracing new technologies to drive growth, loyalty and meet demands of today’s shoppers, study finds

SME online retailers embracing new technologies to drive growth, loyalty and meet demands of today’s shoppers, study finds

19 Aug 2019by Paul Skeldon
Small and independent online retailers in the UK are increasingly open to new technologies and innovation to help drive growth over the next year, a study has revealed
PaymentSMEsStrategy & InnovationStrategy and InnovationTechnology
35% of consumers would spend more on back-to-school shopping with flexible payments, finds study

35% of consumers would spend more on back-to-school shopping with flexible payments, finds study

15 Aug 2019by Paul Skeldon
With 40% of consumers planning to do their 2019 back-to-school shopping on Amazon, study shows that having split payment offerings could help other retailers compete
Amazonback to schoolCustomerMarketplacesPaymentPeaksplit payments
UK’s FCA delays PSD2 SCA deadline to secure payments – good or bad news for consumers and retailers?

UK’s FCA delays PSD2 SCA deadline to secure payments – good or bad news for consumers and retailers?

14 Aug 2019by Paul Skeldon
The UK’s Financial Conduct Authority (FCA) has confirmed an 18-month delay to the introduction of Secure Customer Authentication (SCA) rules – but what does it mean for retailers and consumers?
PaymentPSD2SCA
Majestic Wine moves out of multichannel to focus online with £100m sale of the Majestic Wine Warehouses business

Majestic Wine moves out of multichannel to focus online with £100m sale of the Majestic Wine Warehouses business

02 Aug 2019by Chloe Rigby
Majestic Wine said today that it had found a buyer for its store-based Majestic Wine Warehouses business as it pivots the business to focus on its online Naked Wines business
EUFocusIRUK Top500OnlinePaymentResearchRetailerUK
Customer experience now a key driver for shoppers – and retailers: study

Customer experience now a key driver for shoppers – and retailers: study

25 Jul 2019by Chloe Rigby
Four in 10 shoppers now say that one bad experience with a retail brand would stop them returning another time – while 76% of retailers say that they have to work harder than ever to keep customers, a new Klarna study has found
BrandsCustomerFocusOnlinePaymentResearchRetailerTechnologyThe CustomerUK
More than half of consumers happy to use voice to pay for low-value goods – but most shy from using the technology for larger purchases: study

More than half of consumers happy to use voice to pay for low-value goods – but most shy from using the technology for larger purchases: study

24 Jul 2019by Chloe Rigby
More than half of consumers would use voice to pay for low value goods, a new Paysafe study has found – but most are as yet unwilling to make more costly purchases
IRUK Top500Paymentvoice commerce
Consumers impatient with in-store queues, choice and costs turn online to buy: study

Consumers impatient with in-store queues, choice and costs turn online to buy: study

23 Jul 2019by Chloe Rigby
British consumers are becoming impatient with long queues, lack of choice and higher costs in-store – and that’s driving them to shop online instead. That’s the conclusion of a new study that finds consumers running out of patience with high street shopping
CustomerDataMarketingMobileOnlinePaymentPeakProductTechnologyUK
DJ turns the tables on hospitality industry with mobile order and pay solution rolled out at the O2

DJ turns the tables on hospitality industry with mobile order and pay solution rolled out at the O2

16 Jul 2019by Paul Skeldon
A former DJ turned tech entrepreneur has launched a mobile order and pay start-up aimed at revolutionising how the hospitality industry works.
hospitalityMobilePayment
Political opposition to Facebook's Libra harms consumer choice and will backfire, warns consumer body

Political opposition to Facebook's Libra harms consumer choice and will backfire, warns consumer body

19 Jun 2019by Paul Skeldon
Just hours after Facebook announced its new Libra cryptocurrency project, European politicians issued stark warnings calling for tighter regulation of the platform – but that could be very damaging to consumer choice, European consumer body warns
cryptocurrencyFacebookLibraMobilePaymentthe Consumer Choice Center
Amazon launches finance option, builds fifth distribution centre in Spain

Amazon launches finance option, builds fifth distribution centre in Spain

12 Jun 2019by Alex Sword
Amazon is looking to improve its Spanish offering with a new service that allows customers to get products on finance and the opening of a new distribution centre.
IREU Top500MarketplacesPayment

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